Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kala Aikey

Cape Coral

Summary

Dynamic Clinical Applications Support professional at Mosaic Health, skilled in EHR optimization and data migration. Proven ability to enhance team performance through effective communication and training development. Recognized for implementing innovative solutions that improved project outcomes and fostered collaboration across diverse teams. Committed to delivering compassionate patient care and operational excellence.

Overview

15
15
years of professional experience

Work History

Clinical Applications Support

Mosaic Health
Fort Myers
01.2024 - Current
  • Contributed innovative solutions that enhanced team performance and project outcomes.
  • Executed daily duties with high accuracy and efficiency.
  • Collaborated with diverse teams to achieve goals and resolve product-related issues.
  • Assisted healthcare providers in optimizing EHR usage and overall functionality.
  • Developed training materials to facilitate EHR implementation and user adoption.
  • Evaluated software solutions for seamless integration with existing healthcare systems.
  • Supported data migration efforts during EHR transitions and system upgrades.
  • Resolved hardware and software issues related to EHR system implementation.

Phlebotomy Team Lead

Wellspan Health- York Hospital
York
10.2022 - 12.2023
  • Supervised phlebotomy team to ensure adherence to safety protocols.
  • Coordinated training sessions for new staff on blood collection procedures.
  • Managed phlebotomy service scheduling to optimize patient flow.
  • Developed standard operating procedures for blood draw techniques.
  • Collaborated with laboratory staff to streamline specimen processing workflows.
  • Monitored and ordered phlebotomy supplies based on inventory needs.
  • Conducted performance evaluations and delivered constructive feedback to team members.
  • Implemented quality control measures to enhance accuracy in blood collection.

Phlebotomist

Excela Health
Latrobe
01.2022 - 10.2022
  • Collected blood specimens from pediatric, adult, geriatric, and special needs patients using proper techniques.
  • Prepared specimens for laboratory analysis according to established protocols.
  • Educated patients on blood draw procedures to enhance cooperation and reduce anxiety.
  • Maintained accurate patient records and documentation throughout all procedures.
  • Sanitized work areas and equipment to ensure safety standards and infection control compliance.
  • Collaborated with healthcare teams to coordinate patient care efficiently.
  • Managed inventory of supplies to guarantee availability for daily operations.
  • Assisted in training new phlebotomists on best practices and procedural adherence.

Pampered Patient Aide

Grane Hospice
Altoona
12.2010 - 04.2014
  • Check patients' pulse, temperature, and respiration.
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
  • Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
  • Feed patients or assist patients to eat or drink.
  • Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
  • Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
  • Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.
  • Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.
  • Change bed linens or make beds.
  • Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas.
  • Collect specimens, such as urine, feces, or sputum.
  • Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
  • Feed patients or assist patients to eat or drink.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
  • Turn or reposition bedridden patients.

Education

Phlebotomy

PENNSYLVANIA HIGHLANDS COMMUNITY COLLEGE
Johnstown
01.2022

Nursing

PENNSYLVANIA HIGHLANDS COMMUNITY COLLEGE
Johnstown
12.2021

CNA -

JOHNSTOWN VO TECH
Johnstown
03.2007

Skills

  • Athena EHR optimization and Data migration
  • Ambience
  • Phreesia
  • Call My Doc
  • Navina
  • Florida Shots
  • Smartsheet
  • Effective Communication
  • Fast Learner
  • Teamwork
  • Problem Solving
  • Critical Thinking
  • Training development
  • Effective communication
  • Attention to detail
  • Problem solving
  • Collaboration skills
  • Patient education
  • Blood collection techniques
  • Laboratory coordination

References

References available upon request.

Timeline

Clinical Applications Support

Mosaic Health
01.2024 - Current

Phlebotomy Team Lead

Wellspan Health- York Hospital
10.2022 - 12.2023

Phlebotomist

Excela Health
01.2022 - 10.2022

Pampered Patient Aide

Grane Hospice
12.2010 - 04.2014

Phlebotomy

PENNSYLVANIA HIGHLANDS COMMUNITY COLLEGE

Nursing

PENNSYLVANIA HIGHLANDS COMMUNITY COLLEGE

CNA -

JOHNSTOWN VO TECH

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