Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kala Aminu

Nottingham,MD

Summary

Experienced,Licensed Practical nurse seeking an Ombudsman position where I can advocate for all patients, while providing exceptional nursing skills and compassionate care.

Overview

2
2
years of professional experience

Work History

Statewide Ombudsman

YesCare
Hanover , MD
01.2024 - Current
  • Receive grievances/complaints, made by incarcerated individuals, and or family members through the office of inmates affairs (DPSCS).
  • View incoming grievance/complaints from incarcerated individuals, and or family members through ARPS database.
  • Change status of Grievance to "Received" upon start of clinical review/ investigation.
  • Conducted a through investigation of inmate medical care while incarcerated via Electronic Medical Record (EHR), Medication Administration Log (MAR), and Provider/Nurses Notes, may include inmate interview.
  • After clinical review, include supporting documents from medical records, and attach to grievance response.
  • Ensure the incarcerated individual's concerns are addressed.
  • Make nursing recommendations based on clinical findings.
  • Ensure all upcoming appointments are scheduled via onsite/off-site scheduler.
  • Maintain a spreadsheet log via excel of all incoming grievances and outgoing responses, Log status of investigation (Received, In-Progress, Resolved)
  • Answer all e-mail and/or phone call complaints regarding medical services from inmate family members.
  • Log completed compliant/grievance as "Resolved" upon completion of investigation/clinical review.
  • Ensure prompt return of grievance response to DPSCS.

School Licensed Practical Nurse

Baltimore City Schools
Baltimore, MD
08.2022 - 10.2023
  • Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
  • Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
  • Administered prescribed medications.
  • Applied interventions to progress patients toward wellness and address maintenance of wellness.

Licensed Practical Nurse OB/GYN (Contract)

University Of Maryland Medical System
Baltimore , Maryland
04.2022 - 08.2022
  • Measured Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Educated patients about medications, procedures and physician's instructions.
  • Assisted with diagnostic testing and specimen collection
  • Incorporated outside records into charts and EPIC.
  • Explained procedures and test results of prescribed treatments to patients.
  • Treated diseases of female reproduction system.
  • Closely monitored mother's health, comfort and emotional states before, during and after labor for births.

Education

Diploma - Licensed Practical Nurse

Hondros College of Nursing
Cincinnati, OH
03.2017

Skills

  • Clinical Documentation
  • Physical Assessment
  • Emergency Response
  • Regulatory Requirements
  • Psychotropic Medication Knowledge
  • Tracking Symptoms
  • Documenting Incidents
  • Educating Families
  • Chronic Disease Management
  • Behavioral Assessment

References

References available upon request.

Timeline

Statewide Ombudsman

YesCare
01.2024 - Current

School Licensed Practical Nurse

Baltimore City Schools
08.2022 - 10.2023

Licensed Practical Nurse OB/GYN (Contract)

University Of Maryland Medical System
04.2022 - 08.2022

Diploma - Licensed Practical Nurse

Hondros College of Nursing

Similar Profiles

CREATE PROFILE
Kala Aminu