Kala Callison
Salem,OR
Summary
Customer service and very detail oriented.
Overview
9
9
years of professional experience
Work History
Deli Clerk
Food Fair Supermarket
Ceredo, WV
05.2023 - 03.2024
- Greeted customers in a friendly and professional manner.
- Maintained cleanliness of the deli area and equipment.
- Prepared all food orders according to customer specifications.
- Stocked shelves with fresh items daily.
- Rotated product on shelves to ensure freshness.
- Adhered to health and safety standards while preparing food.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Assisted customers with selecting products from the deli case or menu board.
- Provided accurate pricing information when requested by customers.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Followed company recipes for preparing foods such as soups, salads, sandwiches.
Audit Control Associate/Inventory Specialist
Three Bears
Palmer, AK
05.2018 - 04.2023
- Verified that all relevant policies and procedures were followed during audits.
- Maintained accurate records pertaining to audit findings and follow-up actions taken.
- Responded promptly to inquiries from internal departments regarding status updates on audits.
- Researched and implemented best practices to improve audit results.
- Maintained accurate and up-to-date inventory records.
- Developed and implemented effective inventory control systems.
- Conducted periodic inventories and physical counts of product supplies.
- Investigated discrepancies between physical count and computer records.
- Ensured proper storage conditions for all items in the warehouse.
- Created reports on inventory activity, shortages, overages..
- Managed purchase orders with vendors to maintain optimal stock levels.
- Utilized barcode scanners to quickly update inventories in the system.
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
- Identified obsolete or slow moving items for disposal or sale at discounted prices.
- Participated in physical inventory counts to keep information accurate and current.
- Performed scheduled inventory counts and supply audits.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
Cashier
Walmart
Wasilla, AK
07.2015 - 01.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Discounted purchases by scanning and redeeming coupons.
- Scanned items and checked pricing on cash register for accuracy.
- Checked personal identifications during alcohol and tobacco sales.
Education
High School Diploma -
Palmer High School
Palmer, AK05-2009
Skills
- Customer Relations
- Written and verbal communication
References
References available upon request.
Timeline
Deli Clerk
Food Fair Supermarket
05.2023 - 03.2024
Audit Control Associate/Inventory Specialist
Three Bears
05.2018 - 04.2023
Cashier
Walmart
07.2015 - 01.2018
High School Diploma -
Palmer High School