Summary
Overview
Work History
Education
Skills
Quote
Work Availability
Timeline
AdministrativeAssistant
Kala Dycus

Kala Dycus

East Carondelet,IL

Summary

Personable and dedicated customer service representative with extensive experience multi-tasking in fast paced environments. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

House Cleaner

Independent Contracting
Belleville, Illinois
04.2023 - Current
  • Polished metal fixtures in kitchen and bathroom areas.
  • Transported trash bags to designated outdoor receptacles for disposal.
  • Assisted customers in selecting appropriate cleaning products for specific tasks.
  • Checked supplies inventory regularly to ensure adequate levels are available at all times.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Analyzed customer feedback to identify areas of improvement in product offerings.
  • Provided personalized service to build relationships with customers.

Customer Service Cashier

KNJ Liquor & Lotto
Dupo, Illinois
06.2018 - 04.2023
  • Greeted customers and provided friendly customer service.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Operated cash registers to process payments for goods and services.
  • Complied with all health and safety regulations while performing job duties.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
  • Answered incoming phone calls from customers regarding product availability or store locations.

Education

High School Diploma -

Dupo High School
Dupo, Illinois
05-2011

Skills

  • Positive and Professional
  • Customer Service
  • Customer Complaint Resolution
  • Order coordination
  • Check processing
  • Payment Collection
  • Customer Satisfaction
  • Telephone management

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

House Cleaner

Independent Contracting
04.2023 - Current

Customer Service Cashier

KNJ Liquor & Lotto
06.2018 - 04.2023

High School Diploma -

Dupo High School

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Kala Dycus