Kala Frederiksen
Grimes,IA
Summary
Dynamic healthcare professional with 13 years of experience in outpatient orthopedic care and a decade of management expertise as a Physical Therapy Clinic Director. Proven track record in optimizing patient outcomes and enhancing operational efficiency through strategic initiatives and effective team leadership. Skilled in cross-functional collaboration, process improvement, and fostering a culture of excellence. Eager to leverage my clinical insights and leadership abilities to drive success in a non-clinical role, contributing to organizational growth and patient-focused solutions.
Overview
13
13
years of professional experience
Work History
CLINIC MANAGER
ROCK VALLEY PHYSICAL THERAPY
03.2022 - Current
- Successfully opened a new clinic location, surpassing growth targets by achieving 2 fulltime staff in 9 months
- Established and nurtured relationships with community members and physicians, resulting in expanded referral sources
- Effectively managed and onboarded professional staff, ensuring alignment with organizational goals and values
- Developed strategic partnerships with local sporting teams and community groups to enhance clinic visibility and engagement
- Collaborated closely with regional operations team and physician liaison to optimize clinic performance and patient care
- Managed day-to-day operations and financials, ensuring profitability and adherence to budgetary goals
CLINIC MANAGER
ROCK VALLEY PHYSICAL THERAPY
03.2016 - 01.2022
- Appointed to lead an underperforming clinic, successfully revitalizing operations
- Strengthened relationships with physicians, resulting in increased referrals and patient volume
- Re-engaged existing staff and facilitated the onboarding of new personnel, fostering a cohesive and motivated team environment
- Implemented cost-control measures to restore profitability and achieve a positive P&L
- Expanded clinic services to include specialized expertise and niche offerings, enhancing patient care and satisfaction
- Supervised the launch of a new program catering to the clinic's needs and the broader community
- Played a pivotal role in the conceptualization and development of a business app, contributing innovative ideas and insights
- Mentored staff members to foster professional growth and advancement through the clinical ladder framework
- Developed and implemented team building activities to foster collaboration and improve employee morale.
PHYSICAL THERAPIST
ROCK VALLEY PHYSICAL THERAPY
01.2015 - 01.2016
- Delivered exceptional one-on-one care to over 12 patients daily, ensuring personalized treatment and optimal outcomes
- Collaborated closely with interdisciplinary staff to oversee the patient experience comprehensively, liaising with case managers, attorneys, physicians, and support personnel
- Achieved a direct access referral patient base exceeding 75% within less than two years, surpassing the targeted goal of 50%
- Recognized for outstanding performance and promoted to senior-level therapist and Clinical Manager within one year of joining the company
CLINIC MANAGER
ATI PHYSICAL THERAPY
01.2012 - 01.2015
- Spearheaded the launch of a startup clinic, assuming dual roles as Physical Therapist and Manager
- Managed the clinic's Profit & Loss (P&L), ensuring financial viability and sustainable growth
- Facilitated the recruitment and onboarding of staff members, fostering a cohesive and high-performing team environment
- Established and nurtured relationships with referral sources, resulting in the expansion of clinic services and expertise
- Collaborated with the physician liaison to enhance cooperation and referrals from medical professionals
- Worked closely with the regional management team to align operational strategies and achieve organizational initiatives
PHYSICAL THERAPIST
ATI PHYSICAL THERAPY
01.2012 - 01.2015
- Exceptional interpersonal skills demonstrated through the ability to effectively communicate and collaborate with patients, colleagues, and interdisciplinary team members, fostering positive relationships and promoting a supportive environment for optimal patient care
- Proven track record of building rapport, actively listening to concerns, and providing empathetic support to individuals from diverse backgrounds
- Dedicated to continuing professional development through participation in continuing education courses, staying current with latest research and advancements in the field of physical therapy
- Committed to upholding ethical standards and adhering to professional guidelines while delivering compassionate and patient-centered care
- Proficient in conducting thorough patient evaluations, developing individualized treatment plans, and implementing evidence-based interventions to promote recovery and optimize functional outcomes
- Acknowledged as a standout leader within the organization, earning a promotion to Clinic Manager in less than two years for exceptional performance, strong leadership qualities, and dedication to driving operational excellence and team success
Education
Doctor of Physical Therapy -
Des Moines University
01.2011
Bachelor of Exercise Science -
St. Ambrose University
01.2008
Skills
- Financial Management
- Team Development
- Quality assurance
- Operations Management
- Strategic Planning
- Clinical management
- HIPAA Compliance
Timeline
CLINIC MANAGER
ROCK VALLEY PHYSICAL THERAPY
03.2022 - Current
CLINIC MANAGER
ROCK VALLEY PHYSICAL THERAPY
03.2016 - 01.2022
PHYSICAL THERAPIST
ROCK VALLEY PHYSICAL THERAPY
01.2015 - 01.2016
CLINIC MANAGER
ATI PHYSICAL THERAPY
01.2012 - 01.2015
PHYSICAL THERAPIST
ATI PHYSICAL THERAPY
01.2012 - 01.2015
Bachelor of Exercise Science -
St. Ambrose University
Doctor of Physical Therapy -
Des Moines University
Similar Profiles
Connie Van GinkelConnie Van Ginkel
Front Office Lead at Rock Valley Physical TherapyFront Office Lead at Rock Valley Physical Therapy
BRETT VELASQUEZBRETT VELASQUEZ
Outpatient Physical Therapist at Rock Valley Physical TherapyOutpatient Physical Therapist at Rock Valley Physical Therapy
Jack LuxJack Lux
Physical Therapy Technician at Rock Valley Physical TherapyPhysical Therapy Technician at Rock Valley Physical Therapy