Kalah Hibner
Lisle,IL
Overview
4
4
years of professional experience
Work History
Assistant Administrator
Alden Poplar Creek
01.2023 - Current
- Act as an Administrator in Training
- Oversee daily operations of Admissions, Human Recourses, Housekeeping, Building Maintenance, & Activities.
- Act as the marketing liaison to bridge communication between local hospitals and communities
- Run weekly all staff in-services
- Lead monthly QAPI meeting with department heads
- Develop processes to reduce overtime hours and increase staffing
- Oversee facility Manager On Duty program
- Insure facility is in compliance with all state and federal regulations
Business Office Manager
Alden Poplar Creek
04.2022 - 01.2023
- Process payroll for large healthcare organization
- Handle all FMLA processes
- Develop strategies for performance evaluations, staffing, and training
- Manage Reception staff
- Monitor resident trust fund accounts
- Leader of the employee moral committee
- Insure adherence to company policies and standards.
Reception Supervisor
Duly Health & Care
04.2021 - 04.2022
- Managed staff with compliance in government rules and regulations
- Managed Reception and physician schedules
- Coordinated on-call schedule
- Controlled clinics’ inventory
- Address escalated patient issues and concerns
- Generate daily reports and goals
- Conduct team meetings.
Patient Service Representative
Morris Hospital
02.2020 - 04.2021
- Maintained schedule for multi-practice clinics
- Managed patient records and reports
- Coordinated, processed, and reported patient insurance information
- Assisted with billing functions
Education
Bachelor of Science - Healthcare Management
Western Governors University
Kinesiology: Exercise Science -
University of Illinois At Chicago
Clinical Massage Therapy Degree
The Soma Institute
Skills
- Proficient in Microsoft Office
- Proficient in Kronos
- HR policies and procedures
- Federal and state regulations
- Healthcare Marketing Strategies
- Patient Admission processes
- Epic Software Proficiency
- HIPAA Compliance
- Proficient in Point Click Care
- Prior Authorization Knowledge
- Memory care understanding
Timeline
Assistant Administrator
Alden Poplar Creek
01.2023 - Current
Business Office Manager
Alden Poplar Creek
04.2022 - 01.2023
Reception Supervisor
Duly Health & Care
04.2021 - 04.2022
Patient Service Representative
Morris Hospital
02.2020 - 04.2021
Bachelor of Science - Healthcare Management
Western Governors University
Kinesiology: Exercise Science -
University of Illinois At Chicago
Clinical Massage Therapy Degree
The Soma Institute