Kalah Hibner
Lisle,IL
Summary
Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing plans to meet strategic goals. Proven leader with significant background in healthcare management.
Overview
4
4
years of professional experience
Work History
Assistant Administrator
Alden Poplar Creek Skilled Nursing Facility
01.2023 - Current
- Administrator in Training
- Oversee all daily operations
- Act as the marketing liaison to bridge communication between local hospitals and communities
- Lead Quality Improvement program to achieve objectives
- Create quarterly goals and objectives to reduce costs
- Develop processes to optimize workflow and drive continuous improvement
- Oversee facility Manager On Duty program
- Insure facility is in compliance with all state and federal regulations
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Business Office Manager
Alden Poplar Creek Skilled Nursing Facility
04.2022 - 01.2023
- Processed payroll for large healthcare organization
- Handled all FMLA processes
- Developed strategies for performance evaluations, staffing, and training
- Managed Reception staff
- Monitored resident trust fund accounts
- Lead the employee moral committee
- Insured adherence to company policies and standards.
- Ensured compliance with company policies and industry regulations through regular audits and process updates.
Reception Supervisor
Duly Health & Care
04.2021 - 04.2022
- Managed staff with compliance in government rules and regulations
- Managed multiple clinics' Reception and physician schedules
- Coordinated on-call schedule
- Controlled clinics’ inventory
- Address escalated patient issues and concerns
- Generate daily reports and goals
- Conduct team meetings.
Patient Service Representative
Morris Hospital
02.2020 - 04.2021
- Maintained schedule for multi-practice clinics
- Managed patient records in compliance with HIPAA
- Coordinated, processed, and reported patient insurance information
- Took copayments and compiled daily financial records.
- Managed patient registration process, confirming data accuracy and completeness.
Education
Bachelor of Science - Healthcare Management
Western Governors University
Kinesiology: Exercise Science -
University of Illinois At Chicago
Clinical Massage Therapy Degree
The Soma Institute
Skills
- Employee Onboarding
- Payroll Processing
- Team Building and Leadership
- Quality Assurance
- Customer Service Management
- Proficient in Epic & Point Click Care EMR systems
- HIPAA Compliance
- Medical Billing
- Medicaid Guidelines
- Medicare Regulations
- Brand Development
- Proficient in Microsoft Office
Timeline
Assistant Administrator
Alden Poplar Creek Skilled Nursing Facility
01.2023 - Current
Business Office Manager
Alden Poplar Creek Skilled Nursing Facility
04.2022 - 01.2023
Reception Supervisor
Duly Health & Care
04.2021 - 04.2022
Patient Service Representative
Morris Hospital
02.2020 - 04.2021
Bachelor of Science - Healthcare Management
Western Governors University
Kinesiology: Exercise Science -
University of Illinois At Chicago
Clinical Massage Therapy Degree
The Soma Institute
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