Kalan Murray
Staples,MN
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Sammy's Pizza
International Falls, Minnesota
05.2021 - 08.2026
- Supervised daily operations to ensure efficient store functionality.
- Resolved customer complaints through empathetic listening and effective solutions.
- Corrected store errors, enhancing customer satisfaction and reducing future occurrences.
- Notified staff of mistakes, fostering accountability and supporting continuous improvement.
- Trained and mentored new staff on service standards and product knowledge.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Managed scheduling to align staffing with peak business hours, optimizing employee coverage.
- Oversaw labor management to keep costs within established expectations.
Line Cook
Sammy's Pizza
International Falls, Minnesota
05.2021 - 08.2021
- Demonstrated exceptional culinary skills as a top-performing line cook in a fast-paced environment.
- Prepared pizza ingredients according to menu specifications, ensuring high consistency and quality.
- Operated kitchen equipment safely and efficiently during peak hours, contributing to optimal workflow.
- Implemented portion control methods, effectively minimizing food waste while maintaining quality standards.
- Followed food safety guidelines for handling and storing ingredients.
Education
High School Diploma -
Falls High School
International Falls, MN06-2024
Associate of Arts -
Rainy River Community College
International Falls, MN06-2024
Skills
- Labor cost control
- Inventory management
- Employee training
- Team leadership
- Customer relations
- Conflict resolution
- Effective communication
- Problem solving
- Time management
- Critical thinking
- Adaptability
- POS systems
Timeline
Assistant Store Manager
Sammy's Pizza
05.2021 - 08.2026
Line Cook
Sammy's Pizza
05.2021 - 08.2021
High School Diploma -
Falls High School
Associate of Arts -
Rainy River Community College