Kalani Kekuna
Honolulu
Summary
Proficient in customer service with over 14 years of experience in high-volume bar and restaurant environments. Demonstrated expertise in money handling and POS systems. Recent experience as a bus operator with TriMet, covering three counties. Flexible availability to meet diverse scheduling needs.
Overview
24
24
years of professional experience
Work History
Bus operator
Oahu Transit Services
07.2025 - Current
- Operated multiple buses across various routes to ensure timely transportation.
- Maintained strict adherence to schedule to optimize service reliability.
- Provided route and location guidance to visitors and elderly passengers for enhanced travel experience.
Bus operator
Trimet
12.2022 - 06.2025
- Operated and navigated various bus types safely, ensuring passenger safety at all times.
- Maintained current Oregon CDL class B with passenger endorsement, ensuring compliance with legal regulations.
- Utilized route, fare, and ADA knowledge to enhance customer service experience.
Line cook
Baghdad Theater
04.2022 - 12.2022
- Operated grill, pizza oven, and fryer to maintain high-quality food standards in a fast-paced kitchen.
- Completed multiple food orders efficiently and organized to ensure timely service.
- Collaborated with team members to ensure timely meal service during busy events.
- Maintained cleanliness and organization of kitchen workstations throughout shifts.
Fulfillment
Macy's department store
12.2020 - 01.2021
- Main job duty to complete online orders within store to be picked up by specific time or be packed for shipping at later date.
- Utilized RFID technology to track orders and manage inventory efficiently.
- Having access to all sections of store allowed me help guests and employees.
Bartender
Union MAK
Honolulu
04.2020 - 07.2020
- Streamlined bar inventory management to maintain adequate stock levels of alcohol, soft drinks, and supplies.
- Multitasked to fulfill customer and operational needs, minimizing errors and delays.
- Operated cash register and POS system for transactions, ensuring accurate cash handling.
- Honolulu, HI
Bartender/Utility Person
Mai Tai Bar Ala Moana
Honolulu
01.2006 - 03.2020
- Performed various roles at Mai Tai Bar, including bar service, food running, floor management, and security, ensuring smooth operations during busy shifts.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Collaborated with management to plan and implement special events, enhancing customer engagement and increasing attendance.
- Bubba Gump Shrimp Co. Honolulu, HI
Customer Service Associate
Best Buy Co Inc.
Rancho Cucamonga
10.2001 - 01.2002
- Exceeded productivity targets by ensuring top-notch service in every customer interaction.
- Provided fast, friendly service for routine inquiries and resolved service complaints effectively.
- Enhanced customer relations through friendly, knowledgeable communication that supported service goals.
- Rancho Cucamonga, CA
Education
High School Diploma -
Alta Loma High School
Alta Loma, CA06.2001
Skills
- Situational awareness
- Excellent judgment
- Outstanding customer service
- Verbal/written communication
- Organizational ability
- Superb time management
- Physically able to perform hands-on duties
- Cash register operation
- Money handling
- Retail loss prevention
- Sales techniques
Accomplishments
Attendance and safe driving
Timeline
Bus operator
Oahu Transit Services
07.2025 - Current
Bus operator
Trimet
12.2022 - 06.2025
Line cook
Baghdad Theater
04.2022 - 12.2022
Fulfillment
Macy's department store
12.2020 - 01.2021
Bartender
Union MAK
04.2020 - 07.2020
Bartender/Utility Person
Mai Tai Bar Ala Moana
01.2006 - 03.2020
Customer Service Associate
Best Buy Co Inc.
10.2001 - 01.2002
High School Diploma -
Alta Loma High School