Summary
Overview
Work History
Education
Skills
Timeline
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Kalann Sims

Las Vegas,NV

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Demonstrates teamwork and collaboration, ensuring high-quality outcomes and increased repeat business. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

7
7
years of professional experience

Work History

Account Manager

Xcite Automotive
04.2024 - Current
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of automotive accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Consistent,high-quality images for every vehicle.
  • Fast turnaround for new inventory photos.
  • Full-service on-site photography to insure inventory stands out.
  • High-quality vehicle images to attract buyers.

Service Advisor

Findlay Honda Henderson
08.2019 - 04.2024
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Coordinated effectively with technicians and management staff, ensuring seamless communication throughout the entire service process.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.

Driver

UberEATS
01.2018 - 08.2019
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Education

High School Diploma -

Las Vegas High School
Las Vegas, NV
06.2005

Skills

  • Account Management
  • Customer Service
  • Teamwork and Collaboration
  • Client Relations
  • Sales Development
  • Account oversight
  • Client Relationship Building
  • Networking skills
  • Documentation And Reporting

Timeline

Account Manager

Xcite Automotive
04.2024 - Current

Service Advisor

Findlay Honda Henderson
08.2019 - 04.2024

Driver

UberEATS
01.2018 - 08.2019

High School Diploma -

Las Vegas High School

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Kalann Sims