Ka’laya Jones
Tulsa,OK
Summary
Dynamic Front End Associate at Walmart with a proven track record in customer service and inventory management. Excelled in optimizing front-end performance and enhancing customer loyalty through personalized service. Demonstrated strong time management skills while maintaining a clean and organized shopping environment, achieving high accuracy in cash transactions.
Overview
1
1
year of professional experience
Work History
Front End Associate
Walmart
4720 E 21st St Tulsa, OK 74114 United States
05.2025 - Current
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Managed inventory levels by restocking shelves and organizing merchandise for optimal presentation.
- Operated cash register efficiently, handling transactions and maintaining accurate cash drawer.
- Collaborated with team members to ensure cleanliness and organization of sales floor and stock areas.
- Adapted to changing priorities in fast-paced environment, ensuring timely completion of tasks.
- Engaged with customers to gather feedback, contributing to continuous improvement in service delivery.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Facilitated cash, check and credit transactions on cash register with Number% accuracy.
- Answered questions about store policies and addressed customer concerns.
- Gathered shopping baskets and carts and relocated to designated areas.
- Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
- Maintained clean and safe shopping environment, promptly cleaning spills and ensuring aisles were clear.
- Boosted customer loyalty, remembering regular customers' names and preferences.
Education
No Degree -
Memorial High School
5840 S Hudson Ave Tulsa, OK 74135 United StatesSkills
- Customer service
- Time management
- Front-end performance optimization
- Product restocking
- Team contribution
Timeline
Front End Associate
Walmart
05.2025 - Current
No Degree -
Memorial High School