Kalayla Jordan
Compton
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at fostering productive learning environments for students and coworkers.
Overview
4
4
years of professional experience
Work History
Restaurant Zone Manager
Raising Cane's Restaurants
04.2021 - Current
- Certified Trainer 2021, Bird Specialist 2022
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Developed succession plans for key roles, ensuring smooth transitions during staff turnover periods and preserving operational continuity.
- Improved customer satisfaction by addressing their concerns and swiftly resolving issues.
- Defined clear targets and objectives and communicated to other team members.
- Established team priorities, maintained schedules, and monitored performance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Social Emotional Learning Facilitator
Calibrate
08.2020 - Current
- Provided leadership for program workers and attendees, guiding day-to-day activities and facilitating a proper social learning environment.
- Supported students and individuals, liaising between participants, families, and program executives about needs.
- Facilitated dialogue between students and other facilitators to provide the best possible program and individualized program.
- Organized and allocated resources required to meet the needs of 20 students and 2-3 instructors.
Hospital Volunteer
COPE Health Scholars Program
01.2023 - 02.2024
- Provided support and companionship to patients in need of assistance.
- Reported patient requests, concerns, and other observations to staff.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Supported doctors and nurses in performing various medical procedures and tasks.
- Liaised between patients, families, and hospital staff to relay information and coordinate care.
- Supported needs of 40+ patients a shift under nurse supervision.
Education
Bachelor of Arts - Cognitive Science
University of Southern California
Los Angeles, CA05.2024
High School Diploma -
Animo South Los Angeles Charter High School
Los Angeles, CA06.2020
Skills
- Leadership Development
- Time Management
- Company Standards
- Verbal and Written Communication
- Teamwork and Collaboration
- Academic Engagement
- Supporting Daily Living Needs
- Different Learning Styles
- Positive Reinforcement Strategies
Contact
Compton, United States 90220
Education
Los Angeles, CA,Los Angeles, CA
Timeline
Hospital Volunteer
COPE Health Scholars Program
01.2023 - 02.2024
Restaurant Zone Manager
Raising Cane's Restaurants
04.2021 - Current
Social Emotional Learning Facilitator
Calibrate
08.2020 - Current
Bachelor of Arts - Cognitive Science
University of Southern California
High School Diploma -
Animo South Los Angeles Charter High School
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