Kalea Rogers
Fayetteville,AR
Summary
Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Shogun Steakhouse of Japan
Fayetteville , AR
02.2024 - Current
- Welcomed guests with a friendly demeanor, ensured a smooth flow of customers to maximize table turnover, and efficiently managed seating arrangements.
- Balanced cash register at end of shift according to established procedures.
- Managed reservations, waitlists, and special requests for large parties.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Restaurant Server
Ginger Rice & Noodle Bar
Fayetteville , AR
04.2021 - 02.2024
- Managed multiple tasks simultaneously while providing excellent customer service.
- Calculated charges, issued table checks, and collected payments from customers.
- Delivered outstanding service to guests by taking orders accurately, making menu recommendations, and ensuring a pleasant dining experience.
- Completed opening and closing checklists to ensure smooth restaurant operations.
Instore Worker
Pickleman's Gourmet Cafe
Fayetteville , AR
01.2020 - 04.2021
- Maintained a clean working environment by sweeping, mopping floors, washing counters and sanitizing surfaces regularly.
- Prepared meals for customers according to specific recipes and dietary requirements.
- Packaged and stored food products appropriately for proper handling and preservation.
- Memorized menu items and food preparation methods to better explain selections to guests and increase sales.
Education
Liberal Arts And Sciences -
NorthWest Arkansas Community College
Bentonville, AR08-2023
High School Diploma -
Fayetteville High School East
Fayetteville, AR07-2020
Skills
- Conflict Resolution
- Active Learning
- Customer Service
- Cash Handling
- Strong multitasking
- Time management
- Team Leader Skills
- Microsoft Word, Excel, and PowerPoint
- Selling and negotiating
References
References available upon request.
Timeline
Restaurant Hostess
Shogun Steakhouse of Japan
02.2024 - Current
Restaurant Server
Ginger Rice & Noodle Bar
04.2021 - 02.2024
Instore Worker
Pickleman's Gourmet Cafe
01.2020 - 04.2021
Liberal Arts And Sciences -
NorthWest Arkansas Community College
High School Diploma -
Fayetteville High School East
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