Kalea Sloan

• Opened the store: Disarming the store, setting up tills and morning stocking. Also included bank runs.
• Ordering manager: Ordered vape, cigarettes, chew and other misc. items. Resolving problems with orders and handling returns. Worked with many out-state distributors. Setting up new accounts for orders.
• Assisted customers with product inquiries, enhancing overall shopping experience.
• Maintained cleanliness and organization of checkout area to optimize workflow.
• Trained new cashiers on operational procedures and customer service standards.
• Resolved customer complaints promptly, ensuring satisfaction and retention.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Supervised night operations.
• Supervised opening shift operations, ensuring adherence to company policies and procedures.
• Trained and mentored new team members on operational standards and customer service excellence.
• Developed shift schedules, effectively balancing labor costs with operational requirements.
• Opened doors on time, greeted patrons and offered assistance with locating needed items.
• Prepared materials for following shift.
• Ran nightly reports closing out various accounts and detailing daily activities.
• Improved employee productivity by implementing efficient work schedules and task delegation.
• Facilitated smooth shift transitions by effectively coordinating with day shift and night managers on crucial updates and handovers. Opened and closed.
• Trained and mentored team members on food safety standards and operational procedures.

• Trained and mentored staff on best practices for efficient sandwich preparation and customer engagement.
• Resolved customer inquiries and issues promptly, maintaining high satisfaction levels.
• Opened doors on time, greeted patrons and offered assistance with locating needed items.
• Delegated daily tasks and oversaw 2-3 employees.
• Led daily operations, ensuring exceptional customer service and team performance.
• Supervised daily operations to ensure high-quality customer service and food safety standards.
• Implemented inventory management strategies to minimize waste and optimize stock levels.
• Supervised opening shift operations, ensuring adherence to company policies and procedures.
• Supervised closing operations to ensure efficient end-of-day processes.
• Conducted thorough cash handling procedures at the end of each shift, ensuring accuracy in register totals and bank deposits.

• I filed paperwork, and I went and checked on jobs and helped with the clean up. I left on maternity leave.

• Prepared and served meals in accordance with safety and sanitation standards.
• Operated kitchen equipment efficiently to maintain high food quality.
• Trained new staff on food preparation techniques and safety protocols.
• Maintained a clean and safe working environment by adhering to strict sanitation standards and protocols.
• Handled cash transactions accurately, ensuring correct change was given and following necessary security procedures.

Took care of my mother when she had surgery.

• Taking her grocery shopping
• Driving her to doctors appointment and getting her there on time.
• Assisting with household chores.
• Running certain errands

• I sold tickets and helped set up the charity concert. I delivered the packages to the customers. It was a p/t job. They ended up transferring to Juneau.