Kaleah Jacobs
Houston,TX
Summary
Detail-oriented professional dedicated to providing superior customer service. Organized and dependable all while being successful at managing multiple priorities with a positive attitude. Adept at rapidly acquiring new skills with the willingness to take on added responsibilities to achieve individual and team goals.
Overview
9
9
years of professional experience
Work History
Inventory Control Analyst
Kinder Morgan
2023.01 - Current
- Ensure that all reports, records, and documentation is kept orderly and current.
- Recorded shortages and discrepancies to keep records accurate.
- Provide general and account information in regards to customer inquiries.
- Complete month-end-close to provide timely information to accounting for billing, and to customer for their month-end-close.
- Accurately update/maintain the Galahad system.
- Input and confirm inbound/outbound movements, identify variances (gains and losses), run reports, and generate plant operating orders.
Pre-enrollment specialist
Willis Towers Watson
2022.09 - 2022.12
- Support Medicare eligible retirees across the country
- Verify and update participants profile information
- Investigate and resolve issues in a fast paced team environment
- Work effectively in multiple internal systems to solve complex problems
- Accurately track and report outbound contact attempts and identify possible trends
- Follow all compliance regulations for service and application inquiries
- Listen, assess, and understand client needs and questions using a consultative approach.
Petty Officer Third Class
United States Navy, USN
2015.07 - 2020.07
- Directed safe and secure operations of over $100K worth of government property, resulting in no loss of equipment or negative incidents.
- Coordinated activities of subordinate personnel to support mission success.
- Drafted messages and reports to inform leadership of current situations.
- Prepared and delivered investigative reports and briefings.
- Ordered, unloaded, sorted and tracked supplies.
- Led team in developing strategic plans to meet operational objectives.
- Communicated with work centers to develop and execute plans.
- Trained 5 junior sailors to develop into future leaders.
Aviation Safety Mechanic
United States Navy
2015.07 - 2020.07
- Inspected, repaired and modified aircraft to identify damage and defects and to assess airworthiness and conformance to standards, using checklists, hand tools and test instruments
- Examined aircraft access plates and doors for security
- Prepared and maintained detailed repair, inspection, investigation and certification records and reports
- Recommended replacement, repair and modification of aircraft equipment
- Inspected work of aircraft mechanics performing maintenance, modification and repair and overhaul of aircraft and aircraft mechanical systems for adherence to standards and procedures
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Associate of Arts - Business Management- Human Resources
Houston Community College
Houston, TX12.2024
Skills
- Time management
- Microsoft Office
- Data Entry
- Manage records
- Verbal and written communication
- Task Prioritization
- Data Confidentiality
- Analytical Problem Solving
- Attention to Detail
References
Available upon request.
Timeline
Inventory Control Analyst
Kinder Morgan
2023.01 - Current
Pre-enrollment specialist
Willis Towers Watson
2022.09 - 2022.12
Petty Officer Third Class
United States Navy, USN
2015.07 - 2020.07
Aviation Safety Mechanic
United States Navy
2015.07 - 2020.07
Associate of Arts - Business Management- Human Resources
Houston Community College
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