Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kaleb Appleton

Lubbock,TX

Summary

I am excited to apply for the Multi-Skill Technician position. With a strong background in technical installation, maintenance, and troubleshooting, I am confident in my ability to contribute to the operational efficiency of your stores. My experience in smart home security installations and general maintenance work, coupled with my commitment to safety and quality service, makes me a strong candidate for this role.

For over 4.5 years, I have worked as a Smart Home and Security Technician with Vivint Smart Home, where I have honed my skills in electrical troubleshooting, system maintenance, and customer service. Additionally, my experience as a general laborer in natural gas pipelining has provided me with hands-on expertise in working with complex mechanical systems, ensuring compliance with industry safety standards, and handling repairs efficiently.

Overview

6
6
years of professional experience

Work History

Field Service Professional

Vivint Home Security
Lubbock, TX
07.2020 - Current
  • Delivered outstanding customer service on field visits to meet corporate guidelines.
  • Operated hand tools and power equipment according to corporate safety procedures.
  • Observed field safety protocols to prevent injuries and accidents.
  • Trained customers on equipment after installation.
  • Explained and recommended service options to customers and detailed costs.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Tested equipment, connections and signals to verify security system functionality.
  • Reviewed life safety and security systems for code compliance.
  • Installed fire alarm panels and devices and programmed equipment.
  • Instructed customers on device's proper use and maintenance.

Warehouse Employee

Bahama Buck's Franchise Corp.
Lubbock, TX
05.2020 - 06.2020
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Loaded perishable and non-perishable goods into trucks for planned delivery schedules.
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Positioned products between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Completed all tally sheets, slot changes, shuttle transfers and other paperwork in timely manner.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.

General Laborer

Shawnee Mission Construction
Shawnee, KS
04.2019 - 09.2019
  • Signaled equipment operators to facilitate alignment, movement and adjustment of machinery, equipment and materials.
  • Followed OSHA regulations, company safety policies and lock-out tag-out procedures.
  • Collaborated with fellow team members to complete tasks and meet tight project deadlines.
  • Loaded trucks with supplies and materials at start of shift to transport to job site.
  • Operated heavy equipment, including [Skid Steer, Excavator] to move large items.
  • Removed debris and swept areas to maintain safe, clean work environment.
  • Loaded and unloaded materials using proper lifting procedures.
  • Promoted appropriate utilization of materials by following safety protocols.
  • Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
  • Used picks and shovels to dig, spread and level dirt and gravel.
  • Organized and maintained tools and equipment to enhance work efficiency.
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards.
  • Measured distances using laser devices and marked locations to help prepare sites for planned operations.
  • Removed waste and trash from job sites before, during and after shift completion to keep work areas clean and organized.
  • Adhered to company and OSHA safety regulations on job sites to minimize falls and accidents.
  • Loaded and unloaded vehicles with supplies needed on job sites and kept accurate daily counts of all materials used.

Education

High School Diploma -

Precept Academy
Ralls, TX

Skills

  • Time management
  • Conflict mediation
  • Problem-solving abilities
  • Inbound and outbound calling
  • Technical troubleshooting
  • Inventory management
  • Organization
  • Inventory organization
  • Team building
  • Process improvement
  • Customer service
  • Equipment maintenance
  • Equipment operation
  • Quality assurance standards
  • Quick to learn new things
  • I love to face new challenges
  • High levels of charisma
  • People skills
  • Relationship building
  • On-site product demonstrations
  • Product and service knowledge
  • Hardware upgrades

Accomplishments

Reached the rank of Eagle Scout through the Boy Scouts of America.

Served at an At Risk camp for children and teens as Staff and Counselor several years.

Given the award for best All-Around pro my first year with Vivint.

Assisted in training new hires to get a better grasp on the job.

Timeline

Field Service Professional

Vivint Home Security
07.2020 - Current

Warehouse Employee

Bahama Buck's Franchise Corp.
05.2020 - 06.2020

General Laborer

Shawnee Mission Construction
04.2019 - 09.2019

High School Diploma -

Precept Academy

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Kaleb Appleton