Summary
Overview
Work History
Education
Skills
Timeline
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Kaleb Brown

Reisterstown,MD

Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Eager to solve problems. Outgoing sales professional with track record of improving buying experience and elevating company profile with all customers.

Overview

5
5
years of professional experience

Work History

Specialist

Apple
09.2023 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Maintained current understanding of market conditions, compliance standards and best practices.


Athlete (Sales Associate)

Nike
06.2018 - 06.2023
  • Nike Community Ambassador
  • Nike Pacer
  • AF-1 Art Basel Customization Activation
  • Miami Heat Activations
  • Super Bowl Activations
  • Sales Stretch Lead (Temporary manager position)
  • Achieved personal and store sales goals by applying sound customer service and sales protocol.
  • Interacted with customers to provide information on different features regarding apparel and sports equipment.

Education

Associate of Arts - Marketing

Miami Dade College
Miami, FL
05.2023

Skills

  • Customer Service
  • Stocking and Receiving
  • Store Opening and Closing
  • Self-Checkout Assistance
  • Membership Sales
  • Stockroom Upkeep
  • Customer Needs Assessment
  • Product Recommendations
  • Cash Handling
  • Verbal and Written Communication
  • Policy and Procedure Adherence
  • Retail Loss Prevention
  • Sales Expertise
  • Problem Solving

Timeline

Specialist

Apple
09.2023 - Current

Athlete (Sales Associate)

Nike
06.2018 - 06.2023

Associate of Arts - Marketing

Miami Dade College

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Kaleb Brown