Kaleb Glass
Spark
Decatur ,IL
1
Language
5
years of professional experience
Experienced personal shopper and server with a focus on customer satisfaction and timely order fulfillment. Known for effective multitasking, attention to detail, and building strong client relationships, contributing to high satisfaction ratings.
Work History
Personal Shopper
7 Months- Assisted clients in selecting personalized products based on preferences and needs.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Server/Delivery Driver
4 Years 1 Month- Assisted in delivering excellent customer service by managing orders and responding to inquiries effectively.
- Collaborated with kitchen team for prompt food preparation and delivery.
- Supported training of new servers on menu offerings, service protocols, and point-of-sale operations.
- Helped maintain cleanliness and organization in dining areas to improve guest satisfaction.
- Aided in resolving customer complaints swiftly to foster positive dining experiences and repeat visits.
- Executed strong multitasking abilities by serving multiple tables concurrently while maintaining service standards.
Education
High School Diploma
Skills
Customer service
Attention to detail
Planning and organization
Decision-making
Delivery management
Verbal and written communication
Strong interpersonal skills
Time management
Problem-solving
Multitasking Abilities
Languages
English
Native or Bilingual
Timeline
Personal Shopper
Spark
01.2026 - CurrentRead More
Server/Delivery Driver
Filippo's Pizza & Pasta
06.2021 - 07.2025Read More
Mount Zion High School
High School Diploma
Read More