Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kaleb Kappelmann

Ames,Iowa

Summary

Experienced manager with a proven track record in customer service, staff management, and problem-solving. Committed to fostering a collaborative environment and driving team performance to achieve high customer satisfaction and increased sales volume.

Overview

7
7
years of professional experience

Work History

Department Manager, Design Lead

Menards
Ames, IA
04.2022 - 09.2025
  • Directed daily operations to optimize workflow efficiency and ensure compliance with established policies and procedures.
  • Guided team members through comprehensive training sessions focused on customer service excellence, effective sales process strategies, and in-depth product knowledge.
  • Implemented inventory management strategies to optimize stock levels and minimize waste and loss.
  • Facilitated performance evaluations, offering personal feedback to improve individual performance and team dynamics.
  • Resolved customer issues by implementing effective solutions, ensuring high levels of satisfaction.
  • Engaged with each customer on a personal level, ensuring individual needs were addressed and valued.
  • Maintained a professional and enthusiastic work environment by addressing conflicts/concerns proactively and fostering open communication among team members.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

Kitchen Supervisor

Hickory Park
Ames, IA
01.2021 - 03.2022
  • Supervised kitchen staff to ensure adherence to food safety and sanitation standards.
  • Managed inventory levels, ordering supplies and maintaining stock accuracy.
  • Trained new employees on kitchen procedures and equipment usage.
  • Coordinated food preparation schedules to optimize service efficiency during peak hours.

Welding Fabricator

Co-Line Welding
Sully, IA
05.2019 - 06.2020
  • Interpreted blueprints and technical drawings to ensure precision in fabrication of custom projects.
  • Collaborated with team members to streamline workflow and enhance production efficiency.
  • Worked with team members to establish new equipment and production line.

Lifeguard / First Aid & CPR

Adventureland Park
Altoona, IA
06.2018 - 02.2019

Education

High School Diploma -

Prairie City Monroe
Monroe, IA
05-2020

Skills

  • Customer service
  • Project sales
  • Staff management
  • Team leadership & supervision
  • Interior design
  • Problem-solving
  • Training and mentoring
  • Relationship building
  • Scheduling

Timeline

Department Manager, Design Lead

Menards
04.2022 - 09.2025

Kitchen Supervisor

Hickory Park
01.2021 - 03.2022

Welding Fabricator

Co-Line Welding
05.2019 - 06.2020

Lifeguard / First Aid & CPR

Adventureland Park
06.2018 - 02.2019

High School Diploma -

Prairie City Monroe

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