Kaleb Mayes
Hampton,VA
Summary
Dedicated college student with a passion for learning and commitment to academic excellence. Proficient in time management, collaboration, and problem-solving. Thrives in dynamic academic environments and eager to contribute skills and enthusiasm to diverse projects and opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Associate
Target-Arlington, TX
Arlington
2024.03 - 2024.08
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Maintained a clean and organized sales floor, ensuring merchandise was properly displayed and stocked
- Collaborated with team members to achieve daily sales goals through effective communication and teamwork
- Processed customer transactions accurately and efficiently using the point-of-sale system.
Retail Sales Associate
Express-Mansfield, TX
Mansfield
2023.07 - 2024.08
- The Sales Associate is responsible for providing a great in-store shopping experience for customers
- The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise
- Maintain a clean and organized sales floor, checkout, fitting room, and stockroom to ensure the store is safe and inviting to customers
- Follow company policies and procedures to ensure the safety of all our associates and customers
- Assist with product launch changes according to company SOP
- Deliver on all aspects of the customer experience model
- Process transactions quickly and accurately reducing the customers wait time
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further - communicate all issues and resolutions to Store Management
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Retail Sales Associate
Khols-Arlington, TX
Arlington
2023.04 - 2024.01
- Provided exceptional service to customers by assisting with product selection, addressing inquiries, and resolving issues to ensure a positive shopping experience
- Organized and restocked shelves, arranged displays, and maintained store cleanliness to ensure a well-presented and organized shopping environment
- Promoted and explained store sales, promotions, and loyalty programs to drive sales and enhance customer engagement
- Accurately processed transactions using the point-of-sale system, handled cash and card payments, and managed returns and exchanges efficiently.
Subway Sandwich Artist
Subway-Mansfield, TX
Mansfield
2022.07 - 2023.02
- Prepared and assembled sandwiches according to customer specifications, ensuring accuracy and efficiency
- Maintained cleanliness and sanitation standards in food preparation areas, following health and safety regulations
- Provided exceptional customer service by greeting customers, taking orders, and answering inquiries about menu items
- Operated cash register accurately for order processing, handling payments, and providing change to customers.
Education
Undergrad Student in Computer Science -
Hampton University
Hampton, VA09.2024
Skills
- Customer Service & Guest Services: Assisted over customers by addressing inquiries and resolving issues, which improved overall customer satisfaction.
- Sales & POS Operation: Managed sales transactions and operated POS systems efficiently, contributing to increased sales and accurate financial records.
- Food Safety & Handling: Followed strict food safety guidelines to ensure proper handling and storage, maintaining compliance and avoiding health violations.
- Food Preparation: Prepared and cooked food according to standard recipes, consistently meeting quality standards and reducing waste.
- Communication Skills: Effectively communicated with customers and team members, enhancing teamwork and reducing misunderstandings.
- Computer Skills: Used various software tools for data entry and analysis, streamlining tasks and improving efficiency.
- Cleaning & Maintenance: Conducted regular cleaning and maintenance tasks, ensuring a clean and organized environment and reducing maintenance issues.
- Java: Currently learning Java coding techniques.
Certification
- Driver's License
- Microsoft Office Specialist: Word (Office 2016)
Accomplishments
- Led initiatives and organized events to foster inclusivity and community engagement. Developed strong organizational and leadership skills through active participation and project management.
Timeline
Retail Associate
Target-Arlington, TX
2024.03 - 2024.08
Retail Sales Associate
Express-Mansfield, TX
2023.07 - 2024.08
Retail Sales Associate
Khols-Arlington, TX
2023.04 - 2024.01
Subway Sandwich Artist
Subway-Mansfield, TX
2022.07 - 2023.02
- Driver's License
- Microsoft Office Specialist: Word (Office 2016)
Undergrad Student in Computer Science -
Hampton University
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