Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Kaleb MCMANUS

Business Insurance Agent
Salt Lake City,UT

Summary

Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player.

Meets sales quotas on a daily basis by showing experienced customer service that customers respond to.

Overview

7
7
years of professional experience

Work History

Business Insurance Sales Agent

BizInsure
Salt Lake City, UT
01.2022 - Current
  • Sought out new clients and developed client relationships through networking, direct referrals and lead databases
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations to generate high sales
  • Finalized sales and collected necessary deposits.
  • Managed programs to keep effective lead management profile, including average of 10-20 call backs with prior clients to bind coverage each day.

Snow Removal

Rubicon Contracting
Salt Lake City, UT
12.2021 - 01.2022
  • Heavy Machine Operation
  • Salt Spreading
  • Deadline Management

Property and Casualty Insurance Agent

USAA
Salt Lake City, United States
11.2020 - 12.2021
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Collected $1,000 per day in premiums on or before effective date of coverage.
  • Customized existing insurance programs to suit individual client needs by analyzing specific requirements

Card Member Assistance Representative

Discover Card
Salt Lake City, UT
12.2019 - 01.2021
  • Debt Collection
  • Customer Support
  • Leaving Voicemails
  • Account Management
  • Managing Efficiency Protocols

Customer Service Representative

Walgreens
Salt Lake City, UT
08.2018 - 12.2019
  • Service
  • Problem Resolution
  • Stocking
  • Planograms
  • Cleaning

Electronics Sales Representative

Walmart
Plymouth, MA
02.2017 - 08.2018
  • Electronic Sales
  • Customer Assistance
  • Planograms
  • Training

Crew Trainer

McDonalds
Plymouth, MA
12.2015 - 02.2017
  • Trained Multiple top performing employees
  • Conflict Resolution
  • POS Systems
  • Customer Service

Education

High School Diploma -

SILVER LAKE HIGH SCHOOL
Kingston, MA
03.2019

Skills

  • Sales
  • Upselling Products and Services
  • Insurance Handling
  • Account Management
  • Computer Proficiency
  • Typing Speed 80WPM
  • Office/Administrative Work
  • Customer Service
  • Training/Team Leading
  • Computer Hardware (Repair / Troubleshooting)

Timeline

Business Insurance Sales Agent

BizInsure
01.2022 - Current

Snow Removal

Rubicon Contracting
12.2021 - 01.2022

Property and Casualty Insurance Agent

USAA
11.2020 - 12.2021

Card Member Assistance Representative

Discover Card
12.2019 - 01.2021

Customer Service Representative

Walgreens
08.2018 - 12.2019

Electronics Sales Representative

Walmart
02.2017 - 08.2018

Crew Trainer

McDonalds
12.2015 - 02.2017

High School Diploma -

SILVER LAKE HIGH SCHOOL
Kaleb MCMANUSBusiness Insurance Agent