Kaleb Moody
New River,AZ
Summary
Dynamic Service Coordinator with a proven track record at Discount Tire, excelling in customer service and service delivery analysis. Skilled in vehicle inspection and equipment maintenance, I consistently enhance operational efficiency and ensure top-notch vehicle safety. My adaptability and leadership experience drive team success and elevate customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Coordinator
Discount Tire
Phoenix, Arizona
02.2023 - Current
- Identified the needs of customers promptly and efficiently.
- Analyzed service delivery data to identify trends and areas for improvement.
- To ensure all customers' vehicles are done properly with best practices.
- I ensure all new associates are trained with all the proper knowledge and best practices.
- I ordered all the needed supplies for the backroom.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Service Technician
Discount Tire
Phoenix, Arizona
05.2021 - 02.2023
- As a service tech, I ensured customers' safety by replacing tires on their vehicles.
- I followed all best practices to ensure that the proper work was completed.
- Collaborated with team members to complete projects efficiently and effectively.
- Trained new team members on service processes to increase productivity.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
Ged.com
Skills
- Customer service
- Service delivery analysis
- Vehicle inspection
- Equipment maintenance
- Problem solving
- Adaptability
- Multitasking capacity
- Reliability
- Task prioritization
- Attention to detail
- Problem-solving abilities
- Teamwork
- Team leadership
- Goal setting
Certification
- I have completed the food handlers license program.
- I have completed Discount tire university.
Affiliations
- I love working on vehicles.
- I enjoy setting new goals to achieve.
- I love facing new challenges to overcome.
- I love being outdoors and adventuring.
- I love learning new things and using them every day.
References
References available upon request.
Timeline
Service Coordinator
Discount Tire
02.2023 - Current
Service Technician
Discount Tire
05.2021 - 02.2023
Ged.com
Similar Profiles
Stephen HaylorStephen Haylor
5S Assistant Manager at Discount Tire (Americas Tire)5S Assistant Manager at Discount Tire (Americas Tire)
Jaydon AndersonJaydon Anderson
Service Coordinator & Sales Apprentice at Discount Tire Tire CompanyService Coordinator & Sales Apprentice at Discount Tire Tire Company
Cameron StidhemCameron Stidhem
Service Professional at Discount TireService Professional at Discount Tire
Paul HamiltonPaul Hamilton
Automotive Technician at Lee Discount TireAutomotive Technician at Lee Discount Tire
KYLE TURJAKKYLE TURJAK
Security at CAKESecurity at CAKE