Kaleb O’Steen
Live Oak,FL
Summary
Seasoned leader with a track record of enhancing team performance and customer satisfaction at O’Steen Buildings. Expert in organizational leadership and problem-solving, adept at public speaking and administration. Successfully managed complex projects, demonstrating professionalism and exceptional communication skills, significantly improving operational efficiency.
Overview
13
13
years of professional experience
Work History
Pastor
Calvary Baptist Church
03.2021 - Current
- Provided spiritual care through visitation, counseling, and prayer.
- Officiated special services such as baptisms, nursing home services.
- Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
- Provided pastoral care to individuals in need, offering counseling, guidance, and support during difficult times.
- Helped to create welcoming environment for visitors and encouraged congregation to offer support.
- Oversaw administration and management of all areas of ministry.
- Led programs such as worship, study, fellowship, and service opportunities.
- Advised couples preparing for marriage via pre-marital counseling services tailored specifically towards their unique relational dynamics.
- Coordinated outreach events.
Manager
O’Steen Buildings
09.2018 - 08.2024
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Oversaw inventory management, optimizing stock levels.
- Transported products that required special certifications (wide loads)
- Cooperated with customers to complete and submit financial documents with existing banks and financial institutions.
Production Operator
Nestle Waters America
02.2017 - 09.2018
- Used equipment properly to avoid workplace hazards or injuries.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
- Set up and adjusted machines for day-to-day operations.
- Participated in training sessions to enhance skills and knowledge.
- Documented production information via daily system logs and discussed issues with management.
- Inspected final products for defects and flaws using proper QA procedures.
- Improved production efficiency by optimizing machine settings and conducting routine maintenance.
- Conducted thorough inspections of finished products, ensuring that they met or exceeded all specifications before shipment to customers.
- Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.
- Seamlessly transitioned between various machines when needed, demonstrating proficiency in multiple aspects of the production process.
- Operated forklifts while loading tractor trailers with products.
Owner Operator
O’Steen Transport
09.2015 - 09.2017
- Successfully hauled wide loads requiring specific certifications.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Consulted with customers to assess needs and propose optimal solutions.
Machine Crew Operator
Trees Inc.
09.2014 - 09.2015
- Operated heavy equipment in cutting of right of way for power lines. (Keyshaw skytrim, stump jumper, etc..)
Field Technician
Tri-County Irrigation
06.2013 - 09.2014
- Performed residential pump, repairs, and replacements while on call.
- Proficiently worked with 480 volt electric motors, and pumps.
- Handled troubleshooting in 480 V, 220 V, and 110 V applications.
- Worked with VFD’s and control panels.
Food Service Worker
Good Samaritan Center
09.2011 - 06.2013
Education
High School Diploma -
Suwannee High School
Live Oak, FL06.2023
Skills
- Teaching
- Public Speaking
- Biblical Knowledge
- Administration skills
- Organizational Leadership
- Leadership Development
- Problem-solving abilities
- Excellent Communication
- Organizational Skills
- Professionalism
- Troubleshooting
Timeline
Pastor
Calvary Baptist Church
03.2021 - Current
Manager
O’Steen Buildings
09.2018 - 08.2024
Production Operator
Nestle Waters America
02.2017 - 09.2018
Owner Operator
O’Steen Transport
09.2015 - 09.2017
Machine Crew Operator
Trees Inc.
09.2014 - 09.2015
Field Technician
Tri-County Irrigation
06.2013 - 09.2014
Food Service Worker
Good Samaritan Center
09.2011 - 06.2013
High School Diploma -
Suwannee High School
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