Results-driven General Manager with expertise in operations management, team building, and customer relations. Achievements include improved labor efficiency and enhanced team performance through targeted training programs.
Overview
5
5
years of professional experience
Work History
General Manager
Little Caesars
Fairlawn, VA
01.2021 - 02.2026
Oversaw daily operations to ensure efficient service and product quality.
Managed staff scheduling, improving labor efficiency and coverage during peak hours.
Implemented training programs for new employees, enhancing team performance and retention.
Streamlined inventory management processes to reduce waste and optimize stock levels.
Developed promotional strategies that increased customer engagement and sales revenue.
Conducted regular performance evaluations to identify areas for employee development.
Collaborated with suppliers to negotiate favorable terms and ensure timely deliveries.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Analyzed sales data to inform operational decisions and drive profitability improvements.
Developed and implemented strategies to increase sales and profitability.
Cleaner
Dick Smith Ford
South Carolina
04.2024 - 11.2025
Maintained cleanliness and organization of work areas, ensuring compliance with safety standards.
Operated cleaning equipment such as floor buffers and vacuums for thorough facility upkeep.
Conducted routine inspections to identify maintenance needs and report issues promptly.
Collaborated with team members to enhance overall cleanliness and presentation of facilities.
Provided exceptional attention to detail in all cleaning tasks, contributing to a positive customer experience.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Handled equipment, chemicals, and materials properly and with caution.
Emptied trashcans and transported waste to collection areas.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.