Kaleb Silva
Lubbock
Summary
A motivated Pharmacy Technician Trainee with a built foundation in fast-paced service and team collaboration. I am passionate about healthcare and am currently looking to expand clinical knowledge through Patient Care Technician certifications. I pride myself on my ability to connect with people and provide efficient, compassionate service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
St Benedict's Chapel
12.2021 - Current
- Assisted with special events and programs.
- Represented organization positively and professionally while providing community with much-needed services.
Team Member
Dion's
11.2024 - 03.2025
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Addressed and resolved customer complaints in polite and professional manner.
Crew Member
McDonald's
04.2024 - 08.2024
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with team members to complete orders.
- Operated cash register to ring up final bill and process various forms of payment.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Became familiar with products to answer questions and make suggestions.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Education
High School Diploma -
Lubbock-Cooper High School
Lubbock, TXSkills
- Drug safety
- Prescription labeling
- HIPAA compliance
- Problem-solving skills
- Team collaboration
- Clear communication abilities
- Cleaning
- Adaptability and flexibility
- Customer service
- Attention to detail
Certification
- CPhT - Certified Pharmacy Technician (3/26)
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Team Member
Dion's
11.2024 - 03.2025
Crew Member
McDonald's
04.2024 - 08.2024
Volunteer
St Benedict's Chapel
12.2021 - Current
High School Diploma -
Lubbock-Cooper High School