Kaleb Teeter
Endicott,NY
Summary
Dedicated Licensed Optician skilled in collaborating with optometrists to enhance patient care. Proficient in insurance verification and multitasking, contributing to streamlined operations and improved service delivery.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Optician
Empire Visionworks
Vestal, NY
11.2021 - Current
- Collaborated with optometrists to streamline patient care processes and improve service delivery times.
- Assisted in the selection of lenses and frames based on individual customer needs and preferences.
- Maintained inventory of optical products, ensuring availability and organization for efficient operations.
- Performed regular maintenance and repairs on eyewear to ensure optimal functionality for clients.
- Trained new staff on product knowledge, customer service techniques, and operational procedures.
- Coordinated with insurance providers to verify coverage and complete accurate claim submissions for patients.
- Resolved customer complaints professionally and effectively to maintain positive client relationships.
- Discussed optimal lens, coating, and frame recommendations with customers to meet individual needs.
Optical Sales Associate
Roberts Eyecare
Vestal, NY
07.2021 - 10.2021
- Assisted customers in selecting appropriate eyewear to enhance vision and style.
- Educated clients on lens options, coatings, and frame materials for optimal performance.
- Managed inventory levels, ensuring availability of popular styles and products.
- Processed transactions efficiently while maintaining accuracy in cash handling procedures.
- Recommended specific frames, lenses and lens coatings to suit client needs.
- Continuously expanded industry knowledge to stay informed on the latest trends and products in the optical field.
- Maintained accurate patient records in compliance with HIPAA regulations, ensuring confidentiality and data security.
- Assisted customers in selecting frames and lenses based on their prescription needs and personal style preferences.
Optical Sales Associate
Sams Club
Vestal, NY
03.2020 - 07.2021
- Implemented visual merchandising strategies to enhance store displays and attract customer interest.
- Resolved customer inquiries and concerns promptly, reinforcing positive shopping experiences.
- Promoted company loyalty program benefits to encourage repeat business from satisfied clients.
- Utilized BOSS software to prepare work instructions and orders for fabricating eyeglasses and grinding lenses.
- Educated customers on proper lens care practices to prolong the life of their eyewear investments.
- Explained benefits and features of available current eyewear to meet patient needs and preferences.
Delivery Driver
Rossi's Pizza
Endicott, NY
09.2017 - 02.2020
Dairy Associate
Weis Markets Inc
Vestal, NY
08.2016 - 01.2017
Education
High School Diploma -
Union Endicott
Endicott, NY2016
Skills
- Customer service
- Optical measurements
- Retail sales proficiency
- HIPAA compliance
- Insurance verification
- Prescription interpretation
- Contact lens fitting
- Eyewear adjustments
- Attention to detail
- Multitasking Abilities
Certification
- New York State Licensed Optician
License #: 010675
- ABO Certification- American Board of Opticianry
Timeline
Licensed Optician
Empire Visionworks
11.2021 - Current
Optical Sales Associate
Roberts Eyecare
07.2021 - 10.2021
Optical Sales Associate
Sams Club
03.2020 - 07.2021
Delivery Driver
Rossi's Pizza
09.2017 - 02.2020
Dairy Associate
Weis Markets Inc
08.2016 - 01.2017
High School Diploma -
Union Endicott