Summary
Overview
Work History
Education
Skills
Timeline
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Kaleb Young

Ottumwa

Summary

Dynamic sales professional with a proven track record at Grooms Roofing, excelling in customer relationship management and sales closing. Recognized for generating new leads and maintaining high customer satisfaction. Skilled in upselling and leveraging CRM tools to drive results and foster lasting client relationships.

Overview

13
13
years of professional experience

Work History

Sales Representative

Grooms Roofing
Ottumwa
03.2023 - Current
  • Delivered in-home consultations, estimates, and closed new business
  • Prospected clients through door-to-door and referrals
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Developed and maintained project plans, timelines, and budgets.

Mountain School Sales

Jackson Hole Mountain Resort
Teton Village
11.2023 - 03.2024
  • Utilized various software and tools to streamline processes and optimize performance.
  • Collaborated closely with team members
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.

Preloader

UPS
Ottumwa
08.2019 - 03.2023
  • Loaded packages with accuracy and efficiency
  • Maintained safety in fast-paced logistics operations
  • Worked in a team environment.

Checker / Courtesy Clerk

Hy-Vee
Ottumwa
11.2012 - 08.2019
  • Handled transactions and assisted customers in-store
  • Provided support across multiple departments

Sales Consultant

Clemons
Ottumwa
02.2017 - 07.2017
  • Sold vehicles and exceeded monthly sales targets
  • Built lasting customer relationships
  • Lead generation
  • Followed a Sales Process to take prospects to customers

Sales Consultant

Billion Automotive
Iowa City
12.2016 - 02.2017
  • Delivered vehicle demos, negotiated pricing, and closed deals
  • Sold vehicles and exceeded monthly sales targets
  • Built lasting customer relationships
  • Lead generation
  • Followed a Sales Process to take prospects to customers

Education

High School -

Ottumwa High School
Ottumwa, IA
01.2014

Skills

  • Customer Service
  • Sales & Negotiation
  • Roofing Knowledge
  • Automotive Sales
  • Time Management
  • CRM Tools
  • Upselling
  • Team Collaboration
  • Customer relationship management
  • Cold calling
  • Relationship building
  • Sales development
  • Sales closing
  • Customer relations
  • Customer retention
  • CRM proficiency
  • Product and service knowledge

Timeline

Mountain School Sales

Jackson Hole Mountain Resort
11.2023 - 03.2024

Sales Representative

Grooms Roofing
03.2023 - Current

Preloader

UPS
08.2019 - 03.2023

Sales Consultant

Clemons
02.2017 - 07.2017

Sales Consultant

Billion Automotive
12.2016 - 02.2017

Checker / Courtesy Clerk

Hy-Vee
11.2012 - 08.2019

High School -

Ottumwa High School