Kalee Leal
Carson,WA
Summary
Enthusiastic bartender/server committed to providing guests with genuine hospitality and delivering exceptional services. Talented and skilled multitasker. Reliable and hardworking, works autonomously or in teams to serve busy customer base. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.
Overview
9
9
years of professional experience
Work History
Bartender/Server
Bungalow Bar & Grill
Carson, WA
07.2024 - Current
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Commercial Fishing Vessel Deckhand
Heuker Brothers Inc
King Cove, AK
06.2023 - 09.2023
- Go to fisherman’s location down the Aleutian Chain load fish they had caught on to tender boat, inputted weights & separated species of fish to get correct payment for fish tickets from Peter Pan Cannery. Then delivering fish to cannery when boat was at capacity
- Promoted high customer satisfaction by speedy offload, knowledgeable and friendly service which include home baked treats. The fishermen loved little extra attention when out fishing for many days
- Helped move boats between water, docks and fishing boats docking to tender boat safely and without damage.
Bartender/Server
Red Bluff Tap House
Stevenson, WA
09.2016 - 01.2023
- Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
- Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
- Greeted customers, answered questions and recommended specials to increase profits.
Operations Coordinator
Bear Mountain Forest Products
Cascade Locks, OR
09.2016 - 12.2019
- Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts receivables' data.
- Researched customer billing issues and resolved problems to facilitate receipt of overdue monies and promote good customer relationships.
- Prepared weekly payroll for team of salaried and hourly employees.
- Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Used exemplary communication and interaction skills to build strong working relationships with partners, employees and clients.
Education
Certified Medical Assistant - Medical Assistant
Concord Career Institute
Portland, Oregon05.1997
High School Diploma -
Stevenson High School
Stevenson, WA06.1994
Some College (No Degree) - Diagnostic Medical Sonography
Mt Hood Community College
Gresham, OregonSkills
- Excellent Customer Service
- Multitasking and Organization
- Strong Work Ethic
- Data Management
Timeline
Bartender/Server
Bungalow Bar & Grill
07.2024 - Current
Commercial Fishing Vessel Deckhand
Heuker Brothers Inc
06.2023 - 09.2023
Bartender/Server
Red Bluff Tap House
09.2016 - 01.2023
Operations Coordinator
Bear Mountain Forest Products
09.2016 - 12.2019
Certified Medical Assistant - Medical Assistant
Concord Career Institute
High School Diploma -
Stevenson High School
Some College (No Degree) - Diagnostic Medical Sonography
Mt Hood Community College