Kalee Thompson
Galivants Ferry,SC
Summary
Detail- oriented professional with experience in records management, Microsoft Office, electronic medical records, and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals. I am a young, single mother trying to find her career. I love helping others and I love to learn new things. I am looking for a company I can learn from and grow in to make a career with this company.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Coastal Podiatry Associates
Myrtle Beach, SC
05.2024 - Current
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored inventory of medical supplies used during treatments or procedures.
- Inventoried office supplies and placed orders as needed.
- Performed various clerical tasks such as photocopying, faxing, mailing, scanning documents.
- Assisted podiatrist with patient care, including cleaning wounds.
- Assisted in minor surgeries under direct supervision of the podiatrist.
- Conducted follow-up calls to check on patients' progress after treatments were completed.
- Prepared examination rooms with necessary instruments, supplies, and medications prior to patient visits.
Authorization Specialist
Atlantic Coast Pain Specialists
07.2023 - 05.2024
- Secured patient authorizations by liaising with VA, insurance firms and legal offices
- Streamlined office scheduling by promptly updating patients on their authorization status
- Maintained a comprehensive record of all secured authorizations
- Collaborated with various surgical procedure companies to secure necessary authorizations
- Assisted in insurance appeals, ensuring the acquisition of correct clinical data.
Patient Access Representative
Conway Medical Center
11.2022 - 03.2023
- Managed patient insurance data, ensuring eligibility for specific services
- Effectively utilized electronic medical record systems for diverse data entry
- Handled patient financial obligations, offering solutions for outstanding balances
- Established payment chains by identifying and listing payers in proper sequence
- Posted checks from insurance companies for multi-patient claims.
Medical Practice Assistant
Conway Medical Center
05.2022 - 11.2022
- Adhered to strict HIPPA guidelines to protect patient privacy
- Coordinated patient scheduling, check-in, check-out, and payments for billing
- Managed multi-line phone systems
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Completed patient referrals
- Responded to correspondence from insurance companies to verify patient coverage and financial responsibility.
Education
Aynor High School
01.2019
Skills
- Reminder Calls
- Patient Data Processing
- Medical Recordkeeping
- Insurance Claims
- Call Transfers
- Front Desk Operations
- Organization and Time
- HIPPA Guidelines
- Referral Management
- Patient Correspondence
- Multi-Line Phone Use
- Data Entry
- HIPAA Compliance
- Patient-focused care
- Medical Terminology
- Procedure Assistance
- Patient Flow Management
- Patient Care Coordination
References
- Nanette Patton, 843-907-2585, Atlantic Coast Pain Specialists
- Michelle Vicens, 843-902-7559, Coastal Podiatry Associates
- Reece Randall, 785-424-4119, Surgical Procedure Representative
Timeline
Medical Assistant
Coastal Podiatry Associates
05.2024 - Current
Authorization Specialist
Atlantic Coast Pain Specialists
07.2023 - 05.2024
Patient Access Representative
Conway Medical Center
11.2022 - 03.2023
Medical Practice Assistant
Conway Medical Center
05.2022 - 11.2022
Aynor High School
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