KaLee Venable
Degree Wellness
Tampa,FL
14
years of professional experience
Results-driven professional with extensive experience in studio management and operations. Strong analytical thinker skilled in customer service and team development, successfully increasing client engagement and satisfaction through strategic initiatives.
Work History
Studio Manager
7 Months- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Enhanced online presence, leading to increase in studio inquiries and bookings.
- Recruited, trained, and developed high-performing and customer-focused team from scratch.
- Expanded the studio's client base by proactively seeking out new business opportunities through networking events or industry conferences.
- Strengthened relationships with external partners such as vendors or suppliers, promoting collaboration opportunities that ultimately benefited both parties involved.
- Contributed to marketing initiatives by promoting wellness services through social media channels.
Area Manager
4 Years 7 Months- Led operational strategies to optimize workflow efficiency across multiple locations.
- Implemented training programs to enhance staff performance and service quality.
- Developed standard operating procedures to ensure compliance with company policies.
- Analyzed customer feedback to improve service delivery and client satisfaction.
- Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
- Transformed underperforming teams into productive, profitable teams.
Front Desk Receptionist
1 Year- Managed daily front desk operations, ensuring smooth guest check-in and check-out processes.
- Coordinated scheduling for appointments and meetings, optimizing time management for staff and clients.
- Improved customer service protocols, enhancing visitor experience through effective communication and problem-solving.
- Developed streamlined filing system for client records, increasing efficiency in document retrieval and management.
Area Manager
4 Years 5 Months- Mentored team members, fostering professional growth and improving team dynamics.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
Sales Manager
5 Years- Led sales strategy development, aligning team objectives with corporate goals.
- Mentored and trained junior sales staff to enhance performance and product knowledge.
- Analyzed market trends to identify opportunities for revenue growth and customer engagement.
- Implemented customer feedback mechanisms to improve service delivery and satisfaction levels.
- Optimized inventory management processes, reducing stock discrepancies and improving turnover rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
Associate of Arts - Dance
Skills
Creative direction
Studio management
Process improvement
Partnership development
Operations monitoring
Scheduling coordination
Timeline
Studio Manager
Degree Wellness
01.2026 - CurrentRead More
Area Manager
Restore Hyper Wellness
05.2021 - 12.2025Read More
Front Desk Receptionist
Hunter, Humphrey & Yavitz LLC
10.2020 - 10.2021Read More
Area Manager
Orangetheory Fitness
10.2017 - 03.2022Read More
Sales Manager
Victoria's Secret
08.2012 - 08.2017Read More
Scottsdale Community College
Associate of Arts from Dance
Read More