Kaleem Ansari
Ashburn,VA
Summary
Kind Passenger Service Agent with considerable experience in airline and hospitality customer service. Assists passengers by interpreting flight schedules and relaying weather reports. Adept at working in stressful situations with little to no supervision. Knowledgeable airport services professional with 3+ years of progressive experience in the field. Good relationship-building and problem-solving abilities with a resilient and adaptable approach. Positive, upbeat and friendly team player.
Overview
34
34
years of professional experience
Work History
Passenger Service Agent
ABM Aviation
05.2018 - Current
- Transported many passengers in wheelchairs to and from aircraft and inside terminals and lifted passengers in and out of wheelchairs and into and out of passenger seats.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
- Liaised with airline agents to check-in passengers, change tickets, rebook itineraries and fulfill special requests.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
Senior Draftsman
Office Of Chief Architect
01.1990 - 05.2017
- Developed CAD drawings from hand sketches, verbal instructions, and site visits.
- Interpreted technical drawings, schematics and computer-generated reports to make revisions to CAD drawings.
- Calculated dimensions and allowances with accurate precision for project specifications.
- Created CAD models and drawings for [Type] designs.
- Consulted with project managers, design consultants and sub-contractors to produce and alter drawings.
- Supported project team in design process to update details of each project.
Education
Associate of Arts - Architecture
National Institute of Arts
Pakistan05.1988
Skills
- Making Announcements
- Invoice Preparation
- Status Updates
- Delphi Technology
- Customer Needs Assessments
- Time Management
- Work Assignments
- Property Scheduling Software
Timeline
Passenger Service Agent
ABM Aviation
05.2018 - Current
Senior Draftsman
Office Of Chief Architect
01.1990 - 05.2017
Associate of Arts - Architecture
National Institute of Arts
Similar Profiles
Majetta LoganMajetta Logan
Operation Manager at ABM AviationOperation Manager at ABM Aviation
Correane PetticeCorreane Pettice
Team Leader at ABM AviationTeam Leader at ABM Aviation
Francisco Gomez DiazFrancisco Gomez Diaz
Account Manager at ABM AviationAccount Manager at ABM Aviation
Weymond FolkWeymond Folk
Wheelchair Agent at ABM AviationWheelchair Agent at ABM Aviation
Gloria EscobarGloria Escobar
Bartender at Vino BistroBartender at Vino Bistro