Kaleena Dihenes
Chicago,IL
Summary
To obtain a position at your establishment as a bartender where I can contribute to the goodwill of the establishment with my experience in the bar scene.
Overview
16
16
years of professional experience
Work History
911 Dispatcher
City Of Chicago Police Department
Chicago, USA
10.2022 - Current
- Researched vehicle, wanted and missing persons information.
- Performed administrative duties such as scheduling shifts for other dispatchers, updating training materials and preparing performance reviews.
- Dispatched police officers and emergency personnel to calls for service.
- Used radio, telephone and computer system to update first responders with new information.
Bartender
Mikes Place
Berwyn, IL
04.2021 - 12.2022
- Resolved customer complaints in a professional manner.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Provided drink suggestions to customers based on their preferences.
Bartender
Raven’s Place
Blue Island, USA
02.2016 - 09.2018
- Great Customer Service Skills
- Huge ability to make and serve beverages at a fast pace to a large crowd
- Knowledge of various drinks and Martinis
- Great ability to identify unruly or intoxicated patrons and to solve the problem or seek help if required
Bartender/Assistant Manager
The Linger Martini Bar
Oak Forest, USA
08.2011 - 07.2012
- Mastered and Created House Martinis
- Established a customer base clientele
- Great at multi-tasking
- Scheduled and set up birthday parties
- Mastered drink combinations and dispersed at fast pace
- Head of Stock/inventory
Bartender
Adrianna’s Sports Bar and Nightclub
Markham, USA
04.2009 - 07.2010
- Huge ability to make and serve beverages at a fast pace to a large crowd
- Strong knowledge of the exact proportions and combinations to utilize in making beverages according to request from cocktail attendants and patrons
- Great ability to identify unruly or intoxicated patrons and to solve the problem or seek help if required
- Huge ability to rapidly recognize impending lack of supplies based on a volume of business and cover it in a timely manner
Education
ABC Bartending School
01.2013
Associates - Paralegal Applied Science
Robert Morris University
01.2012
Skills
- Bartending
- Communication skills
- Interpersonal skills
- Customer service
Timeline
911 Dispatcher
City Of Chicago Police Department
10.2022 - Current
Bartender
Mikes Place
04.2021 - 12.2022
Bartender
Raven’s Place
02.2016 - 09.2018
Bartender/Assistant Manager
The Linger Martini Bar
08.2011 - 07.2012
Bartender
Adrianna’s Sports Bar and Nightclub
04.2009 - 07.2010
ABC Bartending School
Associates - Paralegal Applied Science
Robert Morris University
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