Sequoia Pauls
Peyton,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
911 Dispatcher
Teller County Sheriff's Office
08.2024 - 02.2025
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
Gas Station Attendant
Florissant Conoco
04.2024 - 07.2024
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Made pizzas according to customer orders
PATIENT CARE COORDINATOR
COLORADO SPRINGS ORTHAPEDIC GROUP
10.2023 - Current
- Check in customers, scan in documents, and hand out correct paperwork per doctor. Handle insurance and health inquiries by contacting members of the medical, insurance, and billing team. take co-payments and input insurance and health information for patients. When closing, count money for the day and deposit my taken payments into system, send correct emails to supervisors and lock doors and elevators.
Bartender and Grill Operator
CHEROKEE RIDGE GOLF COURSE
10.2022 - 10.2023
- Maintained cleanliness and organization of line workstations. Operated fryers and grills according to instructions to maintain safety and food quality. Distributed prepared food to servers. Seasoned and cooked food according to recipes or personal judgment and experience. Stored foods in designated areas by following standard wrapping, dating and rotation procedures. Supported other kitchen team members when needed. Safely operated ovens, grills and other kitchen equipment to minimize accidents. Helped other staff members complete job tasks during peak times to keep kitchen running efficiently. Helped management stay on top of supply needs by sharing information about low or spoiled inventory. Received and stored food and supplies. Accepted and processed credit and cash payments, making correct change from cash register drawer.
Ambassador
NOODLES AND COMPANY
04.2021 - 06.2023
- Demonstrated hospitality and, while greeting tables. Explained details for new menu items and daily specials. Delivered food and beverages promptly to customers. Memorized menu additions, changes and limited offerings. Followed safety, sanitization and food handling guidelines. Took accurate notes detailing customer orders. Informed customers of ingredients and allergens to support sensible menu choices. Restocked service stations to maximize availability. Processed credit card transactions, gift cards and cash payments. Entered orders into computer system to coordinate with kitchen staff. Received complaints following procedures for maximum customer satisfaction. Trained new servers in company policies, guest service standards and best practices. Supported bussers with table-cleaning during high-volume shifts. Communicated professionally with customers, colleagues and supervisors. Listened to guest needs and responded promptly for personalized service. Kept food service and preparation areas clean and neat.
Coach
Soccer Buddies
04.2021 - 10.2022
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Sales Associate
SIERRA, TJX
11.2020 - 01.2021
- Helped customers navigate store, complete sales and process returns. Managed multiple tasks simultaneously while meeting deadlines. Rotated stock using clearance markdowns and special sales promotions. Assisted customers with sales and service needs. Built attractive displays and merchandised products. Sanitized places in the store that had alot of customer contact.
SERVER
DIAMOND CONCESSION
05.2019 - 09.2019
- Responsible for setup, preparation, stocking, and closing of dining area Additionally oversaw food line and directed customers around stadium.
Education
Associate - CRIMINAL JUSTICE
PIKES PEAK COMMUNITY COLLEGE
Certificate - Emergency Dispatch
911 Authority
Colorado Springs, CO10-2024
Certificate - Emergency Police Dispatch
911 Authority
Colorado Springs10-2024
Certificate - Emergency Medical Dispatch
911 Authority
Colorado Springs, CO10-2024
Certificate - Emergency Fire Dispatch
911 Authority
Colorado Springs, CO10-2024
Skills
- GRILL - 3 years
- CASHIER - 4 years
- SAUTEE - 1 year
- DISHWASHER - 2 years
- BARTENDING
- SCANNER, PRINTER, FAX MACHINE
- EHR, PM
- STOCKING
- ORDERING OF SUPPLIES AND INGREDIENTS
- DRAWER OPENING AND CLOSING
- CLEANING
- CUSTOMER SERVICE
Timeline
911 Dispatcher
Teller County Sheriff's Office
08.2024 - 02.2025
Gas Station Attendant
Florissant Conoco
04.2024 - 07.2024
PATIENT CARE COORDINATOR
COLORADO SPRINGS ORTHAPEDIC GROUP
10.2023 - Current
Bartender and Grill Operator
CHEROKEE RIDGE GOLF COURSE
10.2022 - 10.2023
Coach
Soccer Buddies
04.2021 - 10.2022
Ambassador
NOODLES AND COMPANY
04.2021 - 06.2023
Sales Associate
SIERRA, TJX
11.2020 - 01.2021
SERVER
DIAMOND CONCESSION
05.2019 - 09.2019
Associate - CRIMINAL JUSTICE
PIKES PEAK COMMUNITY COLLEGE
Certificate - Emergency Dispatch
911 Authority
Certificate - Emergency Police Dispatch
911 Authority
Certificate - Emergency Medical Dispatch
911 Authority
Certificate - Emergency Fire Dispatch
911 Authority
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