Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
Generic

Kaleena Thompson

Orlando,Florida

Summary

Award-winning communications manager with more than 15 years’ experience developing and executing strategies and content for digital, social media, corporate and internal communications.

Overview

20
20
years of professional experience

Work History

Corporate Communications Manager

Amadeus
01.2012 - Current
  • Spearheaded an internal communications strategy that increased employee engagement by 10% across email, employee intranet and internal social media platforms.
  • Managed a global social media employee advocacy program, which amplified brand reach by 15% and raised the profile of key thought leaders.
  • Launched a successful internal video series profiling teams across the Americas region and garnered an average of 3000 views per video.
  • Created integrated communications plans for execution across external, social media and internal communications.
  • Worked closely with People & Culture to raise their profile and communication strategy.

Editor/Writer

Halogen
Orlando, Florida
01.2009 - 01.2012
  • Developed content and editorial plan of the website.
  • Developed and oversaw a team of freelance writers.
  • Evaluated website traffic using Google Analytics.

Copy Editor

MyMediaWorks
Orlando, Florida
01.2007 - 01.2009
  • Lead copy editor/proofreader for the company.
  • Proofread marketing materials, including newspaper ads, catalogs, workbooks, direct mail letters and websites.
  • Worked with clients, designers, marketing and production from conception to end.

Project Editor

Houghton Mifflin Harcourt
Orlando, Florida
01.2006 - 01.2007
  • Copy edited and proofread submissions recommended for publication in Florida public schools.
  • Wrote manuscript for print and learning materials for Grade 1.
  • Collaborated with designers to integrate age-appropriate imagery in all textbooks.
  • Collaborated with authors to ensure the highest quality of content and development of textbooks.

Education

Bachelor’s degree - Journalism

University of Florida
Gainesville, FL
01.2006

Skills

  • Content Development
  • Digital Media
  • Social media management
  • Strategic Communications
  • Adobe Experience Manager
  • Hootsuite
  • Poppulo
  • Microsoft Office Suite
  • Internal communications
  • Content development
  • Employee engagement
  • Crisis communication
  • Team collaboration
  • Editorial oversight
  • Message crafting
  • Managing communications channels
  • Strategic planning
  • Social media campaign oversight

Awards

  • 2015, Skift (Skifties) Award for “Most Effective Brand on Social Media - B2B Travel Tech Company”
  • 2015, Markie Award for Best Social Campaign

Timeline

Corporate Communications Manager

Amadeus
01.2012 - Current

Editor/Writer

Halogen
01.2009 - 01.2012

Copy Editor

MyMediaWorks
01.2007 - 01.2009

Project Editor

Houghton Mifflin Harcourt
01.2006 - 01.2007

Bachelor’s degree - Journalism

University of Florida

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Kaleena Thompson