Kalei Bailey
Denver,Colorado
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Lead Barista / Events Barista
Little Finch
Denver, CO
11.2025 - Current
- Led opening and closing bar operations, maintaining equipment, cleanliness, and readiness for daily service.
- Improved daily efficiency by refining station setup, drink sequencing, and task delegation.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Private Event Barista
Signed NDA (Meta)
Denver, CO
09.2025 - Current
- Provided high-quality espresso and beverage service for private events while maintaining confidentiality per NDA requirements
Assistant Cafe Manager
Serendipity
Denver, CO
03.2024 - 11.2025
- Assisted in daily operations, ensuring efficient workflow and customer satisfaction.
- Trained new team members on cafe protocols and customer service best practices.
- Monitored food safety and hygiene standards, ensuring compliance with regulations.
- Analyzed sales data to identify trends and support decision-making for menu adjustments.
- Developed strong relationships with regular customers, contributing to a loyal clientele base that ensured consistent business growth.
Beer and Wine Server
Serendipity
Denver, CO
03.2024 - 11.2025
- Provided exceptional customer service by engaging guests and offering wine pairings tailored to preferences.
- Coordinated beverage service for large gatherings, ensuring timely delivery
- Served beverages, ensuring quality and presentation met customer expectations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Head Barista
Happy Trails Coffee
Fort Collins, CO
11.2023 - 03.2024
- Developed seasonal drink menus, enhancing customer engagement and driving sales growth.
- Conducted regular quality control checks to maintain consistency in product offerings.
- Fostered a positive team environment, promoting collaboration and morale among staff members.
Restaurant Hostess
Smokin Fins
Fort Collins, CO
11.2023 - 03.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
Barista
Rosenbergs
Denver, CO
01.2022 - 11.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Colorado Technical University
Colorado Springs, COSkills
- Friendly and outgoing
- Exceptional customer service
- Safe food handling
- Team player
- Time management
- Cleanliness
Certification
- Tip Certified
- SafeServe Certified
Timeline
Lead Barista / Events Barista
Little Finch
11.2025 - Current
Private Event Barista
Signed NDA (Meta)
09.2025 - Current
Assistant Cafe Manager
Serendipity
03.2024 - 11.2025
Beer and Wine Server
Serendipity
03.2024 - 11.2025
Head Barista
Happy Trails Coffee
11.2023 - 03.2024
Restaurant Hostess
Smokin Fins
11.2023 - 03.2024
Barista
Rosenbergs
01.2022 - 11.2023
Colorado Technical University