Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tony Figueroa Jr.

Chicago,IL

Summary

With over 3 years of experience in customer service and hospitality, my skills in team leadership and training have been refined. Creating meaningful connections with people is my driving force, and I am confident in my ability to handle challenging situations. Highly adaptable and a quick learner, I am always eager to contribute and assist others, making me a valuable asset to any team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista/Lead Barista

Go Grocer
04.2024 - Current
  • Manage café day to day and upkeep
  • Managed small group of peers.
  • Spread brand awareness using social media and storefront advertising
  • Ensured guests felt comfortable and valued.
  • Collaborate with store owners to create seasonal food and drink menus

Barista

Infuse Hospitality
01.2023 - 02.2024
  • Crafted specialty drinks efficiently
  • Expedited food
  • Manage and train FOH staff
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Barista

Summer Moon Coffee
12.2021 - 07.2022
  • Crafted specialty lattes and drinks
  • Provided exceptional customer support.
  • Fulfilled customer needs
  • Trained new employees
  • Processed cash payments effectively.

Sales Associate

Goodwill Industries
10.2020 - 06.2021
  • Boosted customer purchases with targeted upselling.
  • Organized product displays.
  • Maintained a clean service environment
  • Provided pleasant customer service
  • Handled cash transactions accurately.

Education

Communications

Indian Trail High School And Academy
Kenosha, WI
06.2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Opening and closing duties
  • Cleanliness
  • Safe food handling
  • Hospitality service expertise

Certification

ServeSafe Food Handlers


ServeSafe Allergens

Timeline

Barista/Lead Barista

Go Grocer
04.2024 - Current

Barista

Infuse Hospitality
01.2023 - 02.2024

Barista

Summer Moon Coffee
12.2021 - 07.2022

Sales Associate

Goodwill Industries
10.2020 - 06.2021

Communications

Indian Trail High School And Academy

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Tony Figueroa Jr.