Professional with a strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Craft and Technical Solutions
08.2025 - Current
Managed scheduling and calendar coordination for executives, ensuring efficient time management.
Assisted in preparing reports and presentations, contributing to effective communication of key information.
Coordinated meetings and events, facilitating logistics and resources for successful execution.
Developed training materials for new hires, enhancing onboarding experience and process understanding.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
Facilitated access submissions for naval shipyards, including PSNS, Bangor, Vigor Seattle, and Everett.
Monitored training sessions and certifications. Assisted with tracking renewal dates.
Front Desk Receptionist
Firefly Salon
07.2025 - Current
Managed front desk operations, ensuring efficient guest check-in and check-out processes.
Coordinated appointment scheduling for multiple departments, optimizing staff time and client interactions.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Collected room deposits, fees, and payments.
Enhanced customer satisfaction by providing efficient and professional front desk services.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
PIC (Person In Charge)
Red Apple Markets
05.2025 - 07.2025
Oversaw daily store operations, ensuring compliance with company policies and standards.
Monitored financial transactions, ensuring accuracy in cash handling and reporting procedures.
Resolved customer complaints promptly, enhancing overall satisfaction and loyalty levels.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Maintained compliance with company policies, objectives, and communication goals.
Interacted well with customers to build connections and nurture relationships.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
ASSISTANT MANAGER
Old Navy
07.2021 - 11.2024
Work with the General Manager and other Assistant Managers to create, execute and maintain the store business plan
Recruit, hire and onboard new associates
Accountable for team performance through teaching, coaching and providing feedback to build capabilities
Resolved complaints promptly and professionally
Communicated daily goals/priorities to sales associates, redirected activities as necessary to achieve productivity standards
Took initiative to find extra tasks when scheduled duties were completed