Kaleigh Adams
Mobile
Summary
Results-driven manager with a focus on customer service, team leadership, and operational efficiency. Proven track record in enhancing service quality and staff development while optimizing processes to achieve organizational goals.
Diligent Caregiver focused on providing optimal support to clients through personalized assistance and care required to manage diverse medical conditions. Proficient in organizing medications, doctor appointments and personal activities. Caring, organized, and friendly with excellent interpersonal skills.
Overview
10
10
years of professional experience
Work History
Manager
Jacks Family Resturant’s
07.2022 - Current
- Oversaw daily operations to ensure consistent service quality and customer satisfaction.
- Trained and mentored staff on effective customer service techniques and operational standards.
- Implemented cost-control measures to optimize inventory management and reduce waste.
- Developed scheduling processes to enhance staff efficiency during peak hours.
- Led team meetings to communicate goals, resolve issues, and foster a collaborative environment.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Led recruitment strategy, enhancing candidate quality and alignment with organizational goals.
Frontline Team Leader
Sam’s Club
08.2019 - 07.2022
- Led team to achieve operational goals through effective delegation and performance monitoring.
- Streamlined workflow processes, resulting in enhanced efficiency and reduced downtime.
- Mentored new staff, fostering skill development and promoting a collaborative work environment.
- Implemented inventory management practices, improving stock accuracy and availability.
- Led team to optimize operational workflows, enhancing productivity and efficiency.
- Developed training programs to elevate staff performance and ensure compliance with safety standards.
Resident Assistant
Brentwood Assisted Living
01.2018 - 05.2020
- Facilitated daily activities and social engagement for residents, enhancing community interaction.
- Assisted in medication management, ensuring compliance with care plans and safety protocols.
- Coordinated transportation for residents to appointments and events, promoting independence and mobility.
- Implemented individualized care plans in collaboration with healthcare professionals, improving resident satisfaction.
- Provided compassionate care and support for elderly clients, ensuring comfort and dignity.
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Monitored health conditions, including medication management and vital signs, reporting changes to healthcare professionals.
- Developed personalized care plans in collaboration with families and healthcare providers to meet individual needs.
- Fostered strong relationships with clients and families, enhancing trust and communication throughout care processes.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
Cook
Rick’s Barbecue
08.2016 - 03.2019
- Prepared and cooked a variety of barbecue dishes using traditional techniques and equipment.
- Ensured compliance with food safety regulations and sanitation standards in all kitchen operations.
- Managed inventory levels, minimizing waste through efficient cooking practices and portion control.
- Trained and mentored junior staff on food preparation methods and kitchen protocols.
- Oversaw daily kitchen operations, ensuring consistent quality of food served to patrons at Rick's Barbecue.
- Collaborated with front-of-house staff to ensure timely service during high-volume periods.
- Developed new recipes, enhancing menu offerings to improve customer satisfaction and engagement.
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Assisted customers with product inquiries, providing exceptional service to enhance shopping experience.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Florence High School
Muscle Shoals, ALSkills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
Jacks Family Resturant’s
07.2022 - Current
Frontline Team Leader
Sam’s Club
08.2019 - 07.2022
Resident Assistant
Brentwood Assisted Living
01.2018 - 05.2020
Cook
Rick’s Barbecue
08.2016 - 03.2019
High School Diploma -
Florence High School