Kaleigh Cranford
Semmes,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Commercial Lines Producer
Millsaps Insurance Agency
01.2021 - Current
- Collaborated with underwriters to tailor insurance policies that met the specific requirements of each business client.
- Generated significant new business leads through targeted networking efforts within local professional communities.
- Reviewed, shopped and processed renewals.
- Generated leads through cold-calling, networking and other outreach methods.
Commercial Lines CSR
Millsaps & Associates
09.2020 - 01.2021
- Developed strong professional relationships with carrier representatives through regular communication and collaboration on various client matters.
- Implemented effective cross-selling strategies within existing accounts to maximize revenue generation while enhancing overall value to clients.
- Improved renewal retention rates through proactive communication and relationship building with clients.
- Increased client referrals through exceptional service delivery and positive working relationships with existing customers.
Receptionist
Millsaps & Associates
05.2016 - 09.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
Education
High School Diploma -
Baker High School
Mobile, AL05.2016
Skills
- Insurance product knowledge
- Goal-oriented mindset
- Networking capabilities
- Quotes and sales
- Critical Thinking
- Customer Engagement
- Policy Renewals
- Customer Referrals
- Life Insurance Sales
Affiliations
- Alabama Home Builders Association
Certification
AL Property & Casualty License
Life & Health License
CISR
Timeline
Commercial Lines Producer
Millsaps Insurance Agency
01.2021 - Current
Commercial Lines CSR
Millsaps & Associates
09.2020 - 01.2021
Receptionist
Millsaps & Associates
05.2016 - 09.2017
High School Diploma -
Baker High School