Job Search Status
Open to workDesired start date: Immediately
Desired Job Title
CashierWaitressCashierWork Type
Full TimePart TimeLocation Preference
On-SiteLocation: Victorville, CA
Open to relocation: No
Open To Work
Kaleigh Diaz
Victorville,CA
Work Preference
Summary
Dependable team member with 5+ years experience trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Also skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, ability to multitask and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Cashier
WaBa Grill
Victorville, California
03.2015 - 05.2018
- Processed customer transactions quickly and accurately using point-of-sale systems.
- Maintained cleanliness and organization of the front counter and dining area.
- Assisted customers with menu selections and provided information on daily specials.
- Resolved customer inquiries and concerns to ensure a positive dining experience.
- Stocked supplies and ingredients, ensuring availability for food preparation needs.
- Trained new cashiers on register procedures and customer service standards.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Learned roles of other departments to provide coverage and keep store operational.
Waitress
Steak N Shake
Victorville, California
04.2013 - 05.2014
- Provided excellent customer service in fast-paced restaurant environment.
- Took accurate food and beverage orders from guests.
- Collaborated with kitchen staff to ensure timely food delivery.
- Resolved customer complaints with professionalism and care.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Answered questions about menu items, ingredients, and pricing.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Cashier
Ross Dress for Less
Apple Valley, California
06.2010 - 07.2012
- Handled cash, credit, and debit transactions securely and efficiently.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Maintained work area and kept cash drawer organized.
Education
Associate of Science - Respiratory Therapy
Victor Valley College
Victorville, CA 04.2020 - 06.2024
Skills
- Point-of-sale operations
- Fast learner
- Sales transaction processing
- Team collaboration
- Effective communication
- Attention to detail
- Customer service
- Cash drawer balancing
- Reliability and punctuality
- Credit card processing
- Money handling
- Empathy and patience
- Clear communication
- Retail merchandising
- Professionalism and courtesy
- Payment collection
Timeline
Associate of Science - Respiratory Therapy
Victor Valley College
04.2020 - 06.2024
Cashier
WaBa Grill
03.2015 - 05.2018
Waitress
Steak N Shake
04.2013 - 05.2014
Cashier
Ross Dress for Less
06.2010 - 07.2012