Kaleigh Hart
Burleson,TX
Summary
Focused individual with the insight of succeeding and completing every task at hand. Looking to ladder in every position given, driven, enjoy building clientele. I enjoy learning new skills and ways to improve myself and my work ethic. I'm looking forward to starting a new career and or position that I may escalate in. I am very Goal-oriented service advisor bringing advanced abilities in sales and service. Handles entire sales cycle from initial contact through paperwork processing and service delivery. Creative and tenacious in pursuing sales opportunities. Motivated and skilled at meeting customer needs with expert customer support. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Parts Manager
RV Depot
08.2025 - Current
- Oversaw inventory management processes, ensuring optimal stock levels and timely replenishment.
- Implemented efficient parts ordering system, reducing lead times and improving service delivery.
- Led team in training initiatives, enhancing product knowledge and customer service skills.
- Streamlined workflow procedures, increasing operational efficiency across parts department.
- Developed strategic partnerships with suppliers, securing competitive pricing and reliable sourcing.
- Mentored junior staff on best practices for parts management and inventory control methodologies.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
- Provided timely, insightful and accurate reports to upper management.
SERVICE MANAGER
Meineke Car Care
Fort Worth, Texas
06.2023 - 01.2024
- Led a team of service technicians and achieved a customer satisfaction rating of 95%.
- Implemented new service protocols resulting in a 25% improvement in response time.
- Developed and conducted training programs for service staff on customer service best practices.
- Streamlined the service scheduling process, reducing overtime costs by 20% annually.
Service Manager
Camping World
Alvarado, Texas
09.2018 - 06.2022
- Successfully managed and resolved customer inquiries and complaints, ensuring customer satisfaction.
- Provided personalized assistance to customers, offering recommendations and solutions tailored to their needs.
- Used strong communication and problem-solving skills to effectively address customer concerns and facilitate timely resolutions.
- Utilized computer software and systems to efficiently process orders, track customer interactions, and maintain accurate records.
- Trained and mentored staff on best practices and safety protocols.
- Implemented process improvements to enhance service efficiency and reduce turnaround times.
- Oversaw daily operations, ensuring high-quality service and customer satisfaction.
- Managed inventory levels, optimizing stock control to minimize waste and costs.
SERVICE ADVISOR
FunTown RV
Cleburne, Texas
01.2014 - 12.2018
- Managed a high-volume clientele, providing exceptional customer service and resolving complex issues efficiently.
- Implemented and maintained a customer-focused approach, resulting in increased customer satisfaction rates.
- Utilized strong communication and problem-solving skills to successfully handle and resolve customer complaints.
- Collaborated with technicians and parts department to ensure accurate and timely completion of service jobs.
BAR MANAGER
Applebees
Cleburne, Texas
01.2012 - 01.2016
- Developed and implemented effective cocktail menus, resulting in a 20% increase in sales.
- Created and maintained strong relationships with suppliers, ensuring high-quality and cost-effective inventory.
- Expertly managed a team of 15+ staff members and seamlessly coordinated bar operations.
- Implemented efficient inventory management systems, resulting in a 30% reduction in waste and theft.
Education
DIPLOMA -
Cleburne High School
Cleburne, Texas05-2009
Skills
- Customer service
- Problem-solving
- Sales
- Communication
- Repair knowledge
- Time management
- Technical expertise
- Conflict resolution
- Accountability
- Organizational skills
- Inventory management
- Stock management
- Vendor relations
- Goal setting
- Customer relations
- Coordinating paperwork
- Staff training
- POS systems operations
- Demand forecasting
- Performance improvement
- Lean principles
- Logistics planning
- SAP
- Obsolescence control
- Management
- Microsoft office
- OSHA compliance
- Employee training
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Author of “[Article Title],” published in [Journal Name] in [Year].
Certification
Certified in these manufactures, ( Toyota, Mazda, Hyundai, Nissan, and Cadillac
LANGUAGES
English
Timeline
Parts Manager
RV Depot
08.2025 - Current
SERVICE MANAGER
Meineke Car Care
06.2023 - 01.2024
Service Manager
Camping World
09.2018 - 06.2022
SERVICE ADVISOR
FunTown RV
01.2014 - 12.2018
BAR MANAGER
Applebees
01.2012 - 01.2016
DIPLOMA -
Cleburne High School
Section name
- Kaleighhart27@yahoo.com
- 1013 williams ave
- 817-637-2794