Kaleigh Hohenthaner
Juneau
Summary
Seasoned coordinator in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team coordination, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to maintain implemented policies. Committed to fostering professional growth within community while maintaining high levels of accuracy and compliance.
Overview
13
13
years of professional experience
Work History
JCAP Coordinator
Aware Inc
Juneau
08.2024 - Current
- Supported project management through documentation and organization of resources.
- Assisted team with daily administrative tasks and organized schedules.
- Managed communication between departments and facilitated information flow.
- Maintained filing systems and ensured document accuracy and accessibility.
Aware Overnight Advocate
Aware Inc
Juneau
03.2017 - 08.2024
- Monitored client safety during overnight hours in residential setting.
- Provided emotional support to individuals experiencing crises or distress.
- Documented client interactions and incidents in daily logs accurately.
- Assisted clients with personal needs and daily living activities effectively.
- Collaborated with team members to ensure a safe environment for all residents.
- Implemented de-escalation techniques during challenging situations with clients.
- Communicated effectively with supervisors about any incidents or changes in resident status that occurred throughout the night shifts.
Office Assistant
Juneau Courier
Juneau
06.2016 - 03.2017
- Managed daily office operations and maintained organized filing systems.
- Supported customer inquiries by providing information and directing calls effectively.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Collected payment from customers for fingerprinting services rendered.
Cashier
Owen's Superstore
Huntington
06.2014 - 05.2015
- Processed customer transactions efficiently at Owen's Superstore checkout.
- Assisted customers with product inquiries and store navigation.
- Handled cash, credit, and digital payments accurately during shifts.
- Resolved customer complaints promptly to ensure satisfaction and retention.
Teacher's Assistant
Huntington University
Huntington
01.2013 - 06.2014
- Assisted teachers in classroom management and instructional activities.
- Organized classroom materials and resources for daily lessons.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Overnight Stocker
Walmart
Huntington
06.2012 - 01.2014
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted with unloading shipments and organizing inventory in the backroom.
- Monitored product expiration dates and removed outdated items from shelves.
- Used handheld scanners to track inventory levels and assist in replenishment.
- Conducted regular audits of stock levels to identify discrepancies and needs.
Education
Bachelor of Science - Animation And Special Effects
Huntington University
Huntington, IN05-2014
Skills
- 15 years of customer service
- Crisis intervention
- Data entry accuracy
- Effective communication
- Client coordination
- Professional networking
- Discretion and confidentiality
- Multitasking and organization
- Database management
References
References available upon request.
Timeline
JCAP Coordinator
Aware Inc
08.2024 - Current
Aware Overnight Advocate
Aware Inc
03.2017 - 08.2024
Office Assistant
Juneau Courier
06.2016 - 03.2017
Cashier
Owen's Superstore
06.2014 - 05.2015
Teacher's Assistant
Huntington University
01.2013 - 06.2014
Overnight Stocker
Walmart
06.2012 - 01.2014
Bachelor of Science - Animation And Special Effects
Huntington University
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