Kaleigh McInnis
Mobile,Alabama
Summary
Results-driven Front Office Manager with a proven track record in optimizing operations and delivering outstanding support to staff and clients at Vanity Hair. Expertise in client interaction and office equipment troubleshooting, leading to improved office efficiency and enhanced customer satisfaction. Strong relationship-building skills coupled with exceptional multitasking abilities drive continuous improvement in service delivery.
Overview
2
2
years of professional experience
Work History
Assistant
Vanity Hair
Mobile, AL
08.2022 - 05.2023
- Scheduled meetings, appointments and travel arrangements for staff members.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Greeted visitors, clients and guests in a professional manner.
- Maintained an inventory of office supplies ensuring stock levels were adequate at all times.
- Developed positive relationships with internal customers through effective communication techniques.
- Maintained positive working relationship with fellow staff and management.
- Maintained front desk to provide positive first impression.
- Assisted organizational efforts by filing, entering data and answering phones.
- Received and distributed mail, letters and packages.
- Answered phones and routed voicemails to respective employees.
Receptionist
Mainstreet Flooring And Design
Mobile, AL
01.2021 - 12.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
Apparel And Textiles - Fashion Retail
The University of Alabama
Tuscaloosa, AL12-2028
High School Diploma -
UMS-Wright Preparatory School
Mobile, AL05-2023
Skills
- Mail distribution
- Relationship building
- Client interaction
- Call reception
- Office equipment troubleshooting
- Time management
- Flexibility and adaptability
- Multitasking and organization
- Meeting Scheduling
Accomplishments
- John Stillwell Scholarship in high school
Affiliations
- Cheerleader in high school
- Member of Kappa Delta sorority Zeta chapter
Timeline
Assistant
Vanity Hair
08.2022 - 05.2023
Receptionist
Mainstreet Flooring And Design
01.2021 - 12.2022
Apparel And Textiles - Fashion Retail
The University of Alabama
High School Diploma -
UMS-Wright Preparatory School
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