Dynamic and dependable professional with over five years of customer-facing experience in fast-paced environments, including retail, hospitality, and luxury property services. Proficient in effective communication, multitasking, safety awareness, and team coordination, consistently delivering exceptional service under pressure. Eager to leverage leadership skills and operational expertise to contribute to the LIRR as an Assistant Stationmaster. Committed to fostering a positive customer experience while enhancing team performance and operational efficiency.