Dynamic advocate and communications leader with a proven track record in mental health outreach, program development, and strategic engagement. Passionate about empowering communities through education, storytelling, and advocacy. Adept at building relationships, managing initiatives, and driving impactful change in the mental health space. Seeking a leadership role to expand youth programming and outreach at NAMI Western Carolina.
Overview
21
21
years of professional experience
Work History
Business and Communications Manager
National Alliance on Mental Illness Southwestern Illinois
Granite City, IL
09.2024 - Current
Developed and implemented social media strategies to increase engagement and awareness
Managed social media content creation, scheduling, and monitoring
Created visual content using Canva; distributed materials via Mailchimp, print, and in-person outreach
Engaged with the public via phone and digital platforms, providing support and resources
Created and edited quarterly newsletter 'Beyond the Label'
Advocated for improved mental health access and supported families of individuals with mental illness
Participated in local mental health committees and community initiatives
Coordinated events, vendor management, and promotional material production
Maintained confidential records and responded to inquiries via phone/email
Managed accounts payable/receivable, reconciled financial statements, and supported audits
Collaborated on marketing efforts for email, social media, website, and newsletters
Board Member - 2021 – 2024
In Our Own Voice — 2016 – Present
Ending the Silence — 2020 – Present
Small Business Owner/Artist
Gypsydaze / Art from the Heart
East Alton, IL
10.2018 - 07.2024
Marketed business, managed finances, tracked inventory, and created original art
Opened storefront in 2023; created an inclusive space for community engagement
Managed daily operations and brand messaging through marketing channels
Volunteer Coordinator
Preferred Hospice
Ballwin, MO
07.2022 - 04.2023
Recruited and assessed volunteers, assigned them to clients based on compatibility
Conducted follow-ups with clients and families to verify visit records
Input validated interaction notes into internal systems
Resigned due to recovery from major surgery and responsibilities as a small business owner
Private Caregiver – Independent Contractor
01.2020 - 09.2022
Provided emotional and bereavement support to elderly and hospice clients
Administered medications, provided pericare, and offered companionship
Residential Recovery Support Specialist / Crisis Residential Unit Recovery Support Specialist
Chestnut Health Systems
Granite City, IL
07.2017 - 12.2019
Provided case management, medication monitoring, housing inspections, and documentation
Led one-on-one sessions, facilitated groups, and supported clients through recovery
Used motivational interviewing and trauma-informed care
Assisted with intakes, drug testing, crisis intervention, and client outings
Recovery Support Technician Intern
Chestnut Health Systems
Granite City, IL
07.2016 - 07.2017
Interned at Crisis Residential Unit, later hired full-time
Responsibilities mirrored full-time support roles
Pharmacy Technician
Schnucks
Collinsville, IL
09.2015 - 12.2015
Trainer
Panera
St. Louis, MO
04.2009 - 03.2015
Customer service, food prep, safety compliance, and staff training
Shift Manager / Barista
Java Plus
St. Louis, MO
02.2008 - 03.2010
Customer Service Representative
CDI Communications
Granite City, IL
03.2007 - 01.2008
Midnight Shift Server / Associate
Steak & Shake
Collinsville, IL
06.2004 - 09.2007
Unit Secretary Clinical Trainee
Gateway Regional Medical Center
Granite City, IL
03.2007 - 05.2007
Temporary Office Assistant
JAL Bookkeeping
Granite City, IL
01.2007 - 04.2007
Education
Southwestern Illinois College -
Southwestern Illinois College
Granite City, IL
01.2007
Columbia College -
Columbia College
Chicago, IL
01.2006
High School -
Granite City High School
Granite City, IL
05.2005
Skills
Mental health education & community outreach
Public speaking & presentation
Volunteer coordination
Event planning
Marketing & content creation
Case management & crisis intervention
Documentation & data entry
Customer service
Financial tracking (QuickBooks)
Community engagement
Motivational interviewing
Administrative organization
Visual arts & community engagement
Networking and outreach
Youth empowerment
Nonprofit experience
Emotional intelligence
Vendor relationship management
Creativity and innovation
Fundraising events
Leadership
Timeline
Business and Communications Manager
National Alliance on Mental Illness Southwestern Illinois
09.2024 - Current
Volunteer Coordinator
Preferred Hospice
07.2022 - 04.2023
Private Caregiver – Independent Contractor
01.2020 - 09.2022
Small Business Owner/Artist
Gypsydaze / Art from the Heart
10.2018 - 07.2024
Residential Recovery Support Specialist / Crisis Residential Unit Recovery Support Specialist