Kaleigh Tomichek
Philadelphia,PA
Summary
Trilingual senior college student pursuing dual degrees in Mandarin and Spanish. Over five years of experience in multicultural service industry roles, demonstrating strong interpersonal skills. Focused on applying multilingual communication abilities in professional environments. Committed to fostering cultural exchange and language learning.
Overview
5
5
years of professional experience
Work History
Shift Leader, Bartender, and Server
El Vez
02.2020 - Current
- Regularly used Spanish to communicate with Spanish-speaking guests and kitchen staff, enhancing service efficiency.
- Supervised and supported a team of 90+ employees per shift, responding to staff needs quickly to maintain smooth operations
- Assisted salaried managers with administrative tasks and front-of-house operations, including scheduling, inventory, and guest issue resolution.
- Served 70–150+ guests per shift in a fast-paced, upscale restaurant environment.
- Trained 1–2 new staff members monthly on restaurant etiquette, service standards, and bar operations.
- I memorized the full menu to upsell effectively, increasing the average check size by 20%.
- Maintained a clean work area, and accurately processed payments with Toast POS systems.
Nightclub Hostess
Latin Vibez
11.2022 - 02.2024
- Managed up to 13 VIP sections independently, ensuring high-quality guest experiences.
- Assisted multilingual guests using Spanish in a fast-paced nightlife setting.
- Adapted quickly to new environments, and collaborated with security to coordinate events.
- Promoted venue events, and contributed to brand visibility through guest engagement.
Education
Bachelor of Arts - Mandarin And Spanish
Temple University
1801 N Broad St, Philadelphia, PA 1912212-2025
Bachelor of Arts - Mandarin and Spanish
Penn State Abington
1600 Woodland Rd, Abington, PA 1900108-2022
High School Diploma -
Central High School
1700 W Olney Ave, Philadelphia, PA 1914106-2020
Skills
- Fluent in English
- Advanced Spanish
- Intermediate Mandarin
- Event promotion and community engagement
- Team collaboration and training
- Time management and multitasking
- Attention to detail and organization
- Cultural awareness and sensitivity
Timeline
Nightclub Hostess
Latin Vibez
11.2022 - 02.2024
Shift Leader, Bartender, and Server
El Vez
02.2020 - Current
Bachelor of Arts - Mandarin And Spanish
Temple University
Bachelor of Arts - Mandarin and Spanish
Penn State Abington
High School Diploma -
Central High School
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