Kaleigh Wright

• Boosted showroom sales by providing exceptional customer service and product knowledge to clients.
• Boosted showroom sales by consistently maintaining an organized, visually appealing display of products.
• Helped customers pick their plumbing selections or new builds/remodels.
• Answered multi-line phone system

Medical Assistant

• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Swabbed patients for flu, covid, strep, and RSV.

Front Desk

• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected copay's and deductibles.

Called patients daily to schedule MRI/CT scans

Called insurance companies and obtained authorization for procedures

Verified patients benefits and eligibility prior to scheduling procedures

Communicated daily with surgery center to set up to appointments

Called patients to verify appointments

Scheduled new patient appointments using Eclinical Works

Collected copay and deductibles

Validated insurance referrals

Answered multi-line phone system