Kalelle Dawson
Citrus Heights,CA
Summary
Detail-oriented and highly motivated shift leader with 2+ years of kitchen/line experience and a track record of providing positive organizational outcomes for the company and the customers through strong communication and negotiation skills, team leading, and improving store functionality. Prepared to contribute my abilities to a new team and gain more experience.
Overview
3
3
years of professional experience
Work History
Barista
The Human Bean
Citrus Heights, CA
10.2024 - Current
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Monitored inventory levels of supplies and restocked when necessary.
- Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
- Implemented promotional activities, including in-store events, to increase customer engagement and sales.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
Shift Leader
Wingstop
Citrus Heights, USA
02.2022 - Current
- Handling/Moving Deliveries
- Counting and recording the safe/Cash Handling
- Store opening/Morning Prep
- Cleaning Duties
- Customer service
- Supervising Shifts
- Frying, saucing, and seasoning foods
Education
Associate of Science - Kinesiology
Sierra College
Rocklin, CA08-2026
High school diploma -
Mesa Verde High School
Citrus Heights, CA06.2024
Skills
- Shift Management
- Food Handling
- Food Service
- Food Preparation
- Cash Handling
- Cleaning Experience
- Food Safety
- Cooking
- Supervising Experience
- Guest services
- Kitchen Experience
- Upselling
- Opening and closing duties
- Quality control
- Recipe adherence
- Espresso machine operation
References
References available upon request.
Timeline
Barista
The Human Bean
10.2024 - Current
Shift Leader
Wingstop
02.2022 - Current
Associate of Science - Kinesiology
Sierra College
High school diploma -
Mesa Verde High School
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