Kierra Kemppainen
Friske Beans
Columbia Falls,MT
2
years of professional experience
Customer service-focused barista with experience in beverage preparation, sanitation, and shift coordination. Known for managing rush periods, training new team members, and maintaining clean, efficient operations.
Work History
Barista
1 Month- Trained new baristas on drink builds, store routines, and customer service expectations.
- Collaborated with shift partners to manage rush periods and keep drive-thru and café service moving efficiently.
- Monitored product quality and inventory levels to ensure consistent service and reduce waste.
- Restocked cups, syrups, milk, and pastry cases to support continuous store operations.
Barista
5 Months- Prepared handcrafted espresso, brewed, and blended beverages following Starbucks beverage recipes and standards.
- Delivered personalized customer service by taking orders, answering menu questions, and resolving concerns.
- Operated POS system accurately to process transactions, discounts, and mobile order pickups.
- Maintained clean, organized workstations while following food safety, sanitation, and equipment care procedures.
Acai Bowl Maker
3 Months- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Self-motivated, with a strong sense of personal responsibility.
Car Rental Agent
3 Months- Assisted customers with reservations, vehicle selection, and contract modifications at counter.
- Processed rental agreements, verified driver credentials, and explained terms clearly to customers.
- Promoted protection packages, upgrades, and add-on services during rental transactions.
- Inspected returned vehicles for cleanliness, damage, and readiness before next rental.
Ice Cream Server
3 Months- Served ice cream portions quickly while maintaining friendly, accurate customer service.
- Operated point-of-sale system to process orders, payments, and customer requests efficiently.
- Prepared sundaes, shakes, and specialty desserts following store recipes and presentation standards.
- Maintained clean, sanitized workstations, utensils, and serving equipment throughout shift.
Education
No Degree - Nursing
- Honor Roll all 4 Years of High School
- Dean's List Both Semesters of My Freshman Year
- Hawkins Scholarship Recipient
- Logjam Scholarship Recipient
- Fire Department Scholarship Recipient
- 4.0 GPA
- Extracurricular Activities: Volleyball and Basketball
- Elected Captain of Volleyball and Basketball Team
Skills
Beverage preparation
Positive attitude
Sanitation practices
Exceptional customer service
Time management
Opening and closing duties
Shift management
Customer engagement
Collaborative
Team leadership
Shift coordination
Quick learner
Active listener
Timeline
Barista
Friske Beans
09.2026 - CurrentRead More
Barista
Starbucks
04.2026 - 09.2026Read More
Acai Bowl Maker
Mountain Berry Bowls
05.2025 - 08.2025Read More
Car Rental Agent
Hertz Car Rental
05.2025 - 08.2025Read More
Ice Cream Server
Cup O' Soul
05.2024 - 08.2024Read More
Flathead Valley Community College
No Degree from Nursing
Read More