Open To Work
Kalen A Richardson
Martinsville,VA
Summary
- Plethora of customer service experience
- Superb communication skills
- Task oriented and disciplined with or without supervision
- Experience in healthcare
- MicroSoft Office Suites Experience
Overview
8
8
years of professional experience
4035
4035
years of post-secondary education
Work History
Direct Support Professional
Res care
Martinsville, VA
01.2026 - 03.2026
- Assisted individuals with daily living activities and personal care needs.
- Developed and implemented individualized support plans for clients.
- Facilitated communication between clients, families, and healthcare providers.
CNA
Stanley town rehab
Martinsville, NV
03.2023 - 01.2025
- Provided compassionate care to residents in a skilled nursing and rehabilitation environment.
- Assisted with daily living activities, including bathing, dressing, and feeding residents.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
CNA
Mulberry Creek Nursing Rehab
09.2021 - 01.2023
- Taking Vital Signs
- Changing Linens, Answering Call Lights
- Facilitate Patient Care, Assisting With Eating and Drinkng
- Positioning Patients, Ambulatory Assistance
- Assisting with Hygiene , Bathing, Hair care
- Reporting Patients Status
Optical Lab Tech
Friedrichs Family Eye Center
05.2020 - 06.2020
- Receives orders from opticians
- Create lenses for glasses or for contact lenses
- Uses automated tools to make the lenses
- Prepares items to send to customers
- Maintains records
Medical Assistant Intern
Piedmont Preferred Womens Health
03.2020 - 04.2020
- Prepare patients for examinations and treatments by taking patient history and vital signs
- Assist with lab testing
- Schedule tests and treatments as needed for patients
- Prepare examination rooms with necessary instruments for patients & treating physician
- Maintenance of supplies and equipment for treatments, including sterilization
- Follow up with patients via phone to update them of lab results and answer any questions
Customer Service Representative
Faneuil
01.2018 - 08.2018
- Effectively handle incoming sales and service calls
- Process customer transactions within established guidelines
- Identify and makes sales referral, cross sell products and services
- Provide excellent customer service
- Access and maintain existing and new accounts
Customer Service Representative
The Results Companies
10.2017 - 03.2018
- Effectively handle incoming sales and service calls
- Process customer transactions within established guidelines
- Identify and makes sales referral, cross sell products and services
- Provide excellent customer service
- Access and maintain existing and new accounts
Education
CNA - Certified Nursing Assistant
Mulberry Creek
12.2022 - 03.2023
Clinical Medical Assistant -
Patrick Henry Community College
High School Diploma -
Martinsville High School
Skills
- Vital signs monitoring
- Daily living assistance
- Individualized support plans
- Patient care facilitation
- Care documentation
- Healthcare communication
- Team collaboration
- Attention to detail
- Effective communication
- Conflict resolution
- Medical records management
- First aid and safety
- Compassionate client care
- Client advocacy
- Housekeeping tasks
- First aid and CPR
- Mobility assistance
References
Available upon Request
Work Preference
Job Search Status
Open to workWork Type
Full TimeSalary Range
$15/hr - $25/hrTimeline
Direct Support Professional
Res care
01.2026 - 03.2026
CNA
Stanley town rehab
03.2023 - 01.2025
CNA - Certified Nursing Assistant
Mulberry Creek
12.2022 - 03.2023
CNA
Mulberry Creek Nursing Rehab
09.2021 - 01.2023
Optical Lab Tech
Friedrichs Family Eye Center
05.2020 - 06.2020
Medical Assistant Intern
Piedmont Preferred Womens Health
03.2020 - 04.2020
Customer Service Representative
Faneuil
01.2018 - 08.2018
Customer Service Representative
The Results Companies
10.2017 - 03.2018
Clinical Medical Assistant -
Patrick Henry Community College
High School Diploma -
Martinsville High School